iProtech

alfred corrales

Really should've known what my experience was gonna be upon realizing this was setup in the Glendale mall... Went in for a pretty standard blacked out screen repair for Iphone 12 ($176 for aftermarket OLED copy). Everything was standard, repair took about 30-45 mins. Was told "if you have any issues within 3 months I'll take care of it" Noticed the next few days that when I would type their would be some ghost texting on the "t" and "y" keys, indicating something was clearly not installed right whatever it may be and/or a faulty screen (mind you the phone has not been dropped, banged, or handled at all improperly AND it has a sturdy case on it). Planned to take it in but like everyone else who has to work to survive I did not have the time that day. Following day the screen blacks out, the same exact issue I had gone in to replace it. Went back another day and they refused to fix their work. Instead offering a "discount of $50 for another repair with the same type of replacement screen" The tech was understanding in my thinking of why would I pay the people who messed it up with shoddy workmanship to replace it again with the same risk of it being faulty. So that specific tech earned them at least a star for compromising and attaching a used cracked screen so that I could at the bare minimum work (my phone is essential for my job). He said come back the following day talk to the manager (who installed it in the first place) Following day went back to ask if there was anything he could do and was absolutely unapologetic and did not take responsibility for his workmanship. As a professional he took 0 pride in his work, and again the solution offered was to give them money to do another replacement and install. Not a single apology, just blaming me. Moral of the story: Take your business elsewhere where they take pride in their craft

Yen Vo

Ali was very helpful, friendly and timely. Great service.

Mukhammadjon Mukhitdinov

I fixed my iPad at first it looked like all scratched then came back and all it needed to remove the plastic on top that came with new screen on;) since than it’s been working greatly)) thank you iprotech

Liliya Baraniuk

Perfect place to fix an iPad. So far so good😇