Cold Stone Creamery

patricia harper

The ice cream was great but the service wasn’t worth it. I took my kids there along with my two nieces on the 11th and the lady that was working there clearly did not want to be there. Her attitude was horrible. She seemed very annoyed when the kids wanted to add a couple things in their ice cream. Mind you, they were obviously trying to be respectful and make it really easy on her seeing that she was not having a good day which is kind of unfortunate for the kids because we went to cold stone for the experience. If I didn’t want stuff in the ice cream we would have went somewhere else and saved money. The lady straight up just ignored my daughter. Honestly, the only reason I tipped was because her coworker helped out. I felt bad for her to, having to work with that all day. Maybe the lady should consider finding a job that doesn’t having anything to do with customer service. Also, I wouldn’t be leaving this review if my children were out of hand. I understand how crazy kids can be but this was not the case, regardless, it’s part of the job.

JOE BLOW

Nice play with great atmosphere and yummy smells. I may mention to download rewards app if you like the place for perks

Hillary Ferrell

Five stars for Gracie and the rest of the team, for being the real MVP here. Gracie made me a delicious smoothie regardless of the awful blender she was forced to use. The owner needs to get this location better equipment so their employees can be set up for success. If you offer blended drinks, you should have properly functioning blenders and not leave it to your employees to 'make do' with a blender that clearly needs to be replaced. It is NOT their fault if the equipment they're left with doesn't work. Imagine doing everything in your power to provide good service and being thwarted by things out of your control. I saw too many employees struggling with the blenders, the freezer door, the ice cream storage lid and other little gadgets that seemed to not be used for practical reasons but for 'company policy.' A team of about 5 young women were working so hard and diligently serving each customer to the best of their abilities. If you come here, expect good ice cream and good service. Do not fault any of the employees for the bad equipment they have to use.

Anthania Davis

the employees here are truly amazing. i came here today and was helped by Kenzie, super kind, helped me out tons and really brightened my day Maia helped my boyfriend and she was equally as sweet, they both were working hard, cleaning up and still very approachable and kind KEEP UP THE HARD WORK XOXO