Top Nails

Jake Hartley

I brought my daughter to have her toes done as a reward for cleaning her room. I looked up nail salons that were still open near us and found Top Nails just down the road. I searched them online and their closing time was 7:30. It was 6:30 and we had plenty of time to get there and have a pedicure before they closed. My daughter was very excited. She had never had a professional pedicure before. We walked into Top Nails with their door propped open and open sign lit up welcoming us at 7 pm on the dot. I was asked what we wanted without a smile of welcome or kind tone to greet us. I told her we wanted to have a pedicure together. She told us we needed to come tomorrow because they were closed. I looked up at their clock to read the time. 7:00. I said I didn’t understand because they didn’t close until 7:30. She turned her back to us and said something to her coworker across the room in a different language I didn’t understand as she swept the floor and ignored me. My daughter and I stood there ignored . I felt very disrespected. She didn’t acknowledge my response or say anything at all to me and kept her back to us. Her coworker said nothing as well. I told her I would be leaving a negative review for how she had just treated us and she responded,”Thank you, honey.” If someone is going to treat me with disrespect while I am visiting them well within their business hours, I feel like the public should know how they will be treated. This is all while I have my 7 year old little girl standing with me. Would you want this sort of regard as your little girl accompanies you for a treat ? This is our experience. Don’t try and visit this business within a half hour before closing. Just treat this business as tho they close at 7. Then maybe you will be satisfied ? I’m not so sure about that and won’t be returning to find out. As a side note, I read many other reviews left by upset customers before I typed this review and was appalled by the owners responses. No sort of accountability was offered to those who felt they were overcharged or treated poorly. They were told they were wrong. Be forewarned. Note to owner; if you don’t want customers after 7:00 then close at 7:00, and certainly don’t leave your door propped open, along with your open sign on, welcoming customers if you don’t want them.

Smiling Ls

Lyn is great! She did an amazing job and catered to my nail needs. I love my nails!💅 Lyn did my nails for my wedding Almond shaped with white/pink ombre. They were so beautiful and complimented everything! Lyn is the best 💙

Mary Gonzalez

My first experience here was good! I scheduled a follow up appt for a fill, drove from Beaverton and Michael the nail tech was a no show! Cindy didn't have the capacity to assist me unfortunately. What a let down.

Phoenix Van

I was struggling to find a place close to home that did full-set acrylic nails (as many places in missisippi do not) and I am so glad I found Top Nails. Micheal was extremely helpful and took me in although I didn’t have an appointment. He did an absolutely FANTASTIC job and gave me exactly the nails that I’ve dreamt of. So excited to come back! Thanks again, Micheal!!! ☺️ 🌸