Quest Diagnostics

Category: Medical laboratory

Address: 2222 E Orangeburg Ave Ste A3, Modesto, CA 95355, USA

Phone: +12095799396

Opening hours

Sunday: Closed

Monday: 7AM–4:30PM

Tuesday: 7AM–4:30PM

Wednesday: 7AM–4:30PM

Thursday: 7AM–4:30PM

Friday: 7AM–4:30PM

Saturday: 7–11AM

Reviews

Andrew Taylor

Aug 30, 2022

I understand that the local office does not handle billing, but your corporate office does not accept google reviews. So I'm posting my review here, so people know the kind of backhanded behavior this organization operates. My son had a blood draw back in December 2021. Nearly six months later, we received a bill for over $400 with incorrect insurance information on it. We called the billing department, were instructed and complied with giving the correct insurance information, and they told us to ignore any further notices. The notices from Quest and our attempts to resolve their mistake were repeated twice over three months. Then, we were notified that our account would be sent to a collections agency. At that point, I turned things over to our attorney, who sent a letter to Quest. However, we have now officially received notice from a collections agency that we are still outstanding and facing further action by their team. The service within the office might be okay, but the corporate structure is completely broken. Our attorney will continue the fight for us, and we will be sure to avoid Quest Diagnostics at all costs moving forward.

pedro mauricio

Aug 6, 2022

Very impolite people working there on weekends. I showed up Saturday morning and the girl was very rude saying that they only work with appointments and were only 3 person working there. When you call the recording says “appointments are encourage but not required”. I asked if I can stay and wait for an available spot in case if someone doesn’t show up. She said we can’t do that and the she ignored me. Very rude!! Girl looks like Hispanic.

JoshandJess Costa

Aug 3, 2022

Unorganized and rude. Go to a different location if at all possible. And regardless of what your Dr says, YOU NEED AN APPOINTMENT. Even though they dont follow appointment times or the arrival times.

Irene Kerfoot

Jul 19, 2022

staff and willing to make you feel comfortable as possible and I was

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Questions & Answers

Why can I NOT EVER get ahold of any of the Quest Diagnostic offices in Modesto by phone???????? I am trying to follow up on my tests a couple of weeks ago, and cannot get through to a live person!! What on earth is wrong with your company?

Dawn Black | Sep 18, 2019
geneva rose | Sep 18, 2019

Call your dr for results or maybe try setting up an online acct. I think there is an option FOR RESULTS when you call??

How long is the wait at quest on orangeburg

Sarla Sharma | Sep 18, 2019
Carol Kristian | Sep 18, 2019

0nce I waited for approximately one hour for an MRI. Another MRI wait time was 15 minutes. Since I was being seen for a Multiple sclerosis update on me brain and spine, it had to be done in multiple sessions. I thought that the wait was well worth it. The technicians were great women with compassion. I have had mri's elsewhere, but comparatively, the place is arguably the best so far.

Are you open on a Saturday do I have a chance to get tested I work everyday except Saturdays and Sundays

Eric Waddell | Nov 21, 2021
Joe Garcia | Nov 21, 2021

Yes their open on Saturday's

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Is it better to make a appointment?

Michael Rodriguez | Sep 18, 2018
Elizabeth Blakeley | Sep 18, 2018

Generally, yes. There are times when they’re not very busy and you won’t have to wait long if you don’t have an appointment, but having an appointment allows you to get there at a particular time and not have much of a wait no matter how busy they are. Appointments get priority over walk-ins in terms of the order they are taken back.

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