BMW of Monterey

Byron Morgan

New car purchase here was managed with the minimum of stress.

Azizur Murshed

Great customer service. Ask for Nathan Reed. He will work in every way possible to meet your every needs. He helped me purchase a vehicle, with every little specs I wanted and worked out a price that was less than what I had budgeted for myself.

Ken Embry

The best car buying experience ever and well worth my 2 hour Uber ride from San Francisco!

Travis Higginbotham

This is a very disappointing BMW. I was proud to purchase my first new 2021 BMW X4 due to my perception of the brand, quality and customer service. However, after I purchased my BMW I have realized their customers service was not different from any other car dealership. This is 2 fold, for one when trying to determine on our next car purchase we were eager to understand the ROI of going electric vs gas, which I feel should be a very robust ROI to present to a customer to encourage going electric for many reasons but specifically for cost savings, the salesman at this Monterey BMW told me to look it up on google... seriously!!?? Second, when it comes to getting the car serviced, you never can get ahold of the desk to schedule, then when you do it takes longer to service than you were told, our keys sat on the desk of a someone who took their lunch for an hour causing us to just wait for an hour then when they said our car was ready they could not tell us where and had to drive us around on a golf cart to find our car which meant it had probably been done for hours. We will not go back to this BMW and I am now reconsidering purchasing any more BMWs.