Spectrum Store

Category: Internet service provider in Syracuse, New York

Address: 815 Erie Blvd E, Syracuse, NY 13210, USA

Phone: +18009205788

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

DIANA PRINCE of DARKNESS

Sep 13, 2022

I would prefer my internal organs removed with a plastic fork!!!

Mark Makowski (Mark)

Sep 6, 2022

Expensive. Promotional pricing is a scam. Expect your bill to double in a year or two and they could care less that you've been a customer for years. Too bad there aren't enough ISPs in the area so I could switch to another provider.

Lisa Kowaleski

Aug 27, 2022

1 worker and store was swamped

Rob

Aug 27, 2022

Worst customer service with people who speak English and i.was rhere in person, the help only wanted make the sale and sell you the service of a new cell phone and new service. After the purchase no one there knew how to change my internal phone number for verification 2 step process, I had to call.Samsung customer service up.to.fux this issue, while making Y first cell calls from the Spectrum store, my name did not match my new phone number, it was a Peter (leaving his last ne out) for his privacy. They said it will take a day for it to change. After 21 days i.found out that i gave new number to about 100 family and friends.comebto.fimd out that my new number still had Peter's name associated with new number still. I called Samsung they have no access to changing numbers only your Carrier can do that, Samsung was kind enough to call Spectrum with me and explained to them what they should have done over 3 weeks ago, it is a month now and still shows up wrong. I called Soectrum and there response was it can take 10 to 14 days to get it right. 1 out of 5 Stars, the only reason I gave them 1 star they spoke English.

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Questions & Answers

Where is the acc channel?

tom fitzpatrick | Sep 17, 2020
Kelly Santos | Sep 17, 2020

It's channel 388

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what is the cost of a tuning adapter?

joe&carol farrell | Sep 17, 2020
SHAWNY MANSTER | Sep 17, 2020

$5 a month I think

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What time do you close Monday

mary bolen | Sep 18, 2018
Randy B (Thndr143) | Sep 18, 2018

They close at 7pm Monday to Friday

is allconnect a spectrum company

Robert McNulty | Jun 19, 2022
Alex Tillman | Jun 19, 2022

I don't know. I have never done business with allconnect before. This is the first I've heard of this.

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Can I return my modem and router to any Spectrum store.

J V | Sep 17, 2021
Min. Yvette Henson | Sep 17, 2021

Yes but make absolutely sure you get a "proper" receipt

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My bill is do on the 8 the of this month but was wy if I can pay on the 15 of this month

Susan Lamarre | Sep 17, 2020
Jay Sherman | Sep 17, 2020

They won't shut you down in that time frame,but may charge a late fee

Can I make a service change at this office?

Dominick Rosati | Sep 17, 2020
Bill Charboneau | Sep 17, 2020

Yes

If I want to cancel everything but internet, what do I have to return and can I return it to the store?

David Gardner | Sep 17, 2020
India Scott-James | Sep 17, 2020

You just bring in everything except your modem/router inform a specialist that you would like to downgrade services

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How late can I make my November payment

Joe Shmo | Sep 17, 2020
James Druckemiller | Sep 17, 2020

Nov 25

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If I wanted to add a new phone to my account is it possible to start monthly payments for it on my next bill cycle?

Yadah Ha Malak Yashaiya | Sep 17, 2020
Yusdel VR | Sep 17, 2020

I don't think so...

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Is spectrum in downtown Syracuse NY open today August 25 2019?

Rj Ringo | Sep 18, 2019
Valerie Loock | Sep 18, 2019

Yes. Good time to go. Not busy.

How much in another cable box

Stacie Philo | Sep 18, 2019
lEROY pACE | Sep 18, 2019

extra for another box

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Where is the Paramount Network in Syracuse

Alice FitzGerald | Sep 18, 2019
Katie Macrina | Sep 18, 2019

Do search by network on the main menu

Is there customer parking

Diane taylor | Sep 18, 2019
India Bolden Jones | Sep 18, 2019

Yes

Can i ?Here or anywhere in onondaga county, To byod (bring your own device) to spectrum mobile service ?

Joanne Bygall | Sep 18, 2019
Katie Macrina | Sep 18, 2019

I use my own modem and wireless router at my home. You still get a phone modem if you get home phone service. Plus their Box DVR of course.

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Can I walk in and exchange equipment

QUEEN QUAY | Sep 18, 2019
Bill Hicks | Sep 18, 2019

Yes

Can i open a account a pick up box

Lawrence Christian | Sep 18, 2019
Maureen Hubbard | Sep 18, 2019

You should be able to ☺

Can I turn in my cable equipment at Erie Blvd. location??

Zeke Chatsworth | Sep 18, 2019
Vickie Darby | Sep 18, 2019

Yes

I had new service installed on Monday. MY phone has not worked all day Tuesday and today! How long is phone service expected to be out?

Mark Kaplan | Sep 18, 2019
Brian Polge | Sep 18, 2019

I would call them on your cell and ask the question.

Where on Erie Blvd. are you located?

Ginny Ezzo | Sep 18, 2019
michael Gillette | Sep 18, 2019

Right across the street from uhaul and right before the light it's the old train station plot

What time do you close on fridays

Melissa Lambert | Sep 18, 2018
Carlos Melendez | Sep 18, 2018

They close at 7pm on Fridays.

Can I pay my bill thru western union?

Laurie Brutcher | Sep 18, 2018
Alecia King | Sep 18, 2018

Possibly not sure

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So is this also the spectrum news station?

Ken Hicks | Sep 18, 2018
Timothy Carlin | Sep 18, 2018

Yes it is

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What channel is ESFC?

Carol Williams | Sep 18, 2018
Sarah | Sep 18, 2018

This is Google maps.

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Can I pay bill here

NS Plows | Sep 18, 2017
MJ Warner | Sep 18, 2017

Yes

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Can I return my twc digital boxes here?

Shellie English | Sep 18, 2017
Claudius Aurelien | Sep 17, 2021

My remote control is not working

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