Address: 2825 El Camino Real Suite 100, Palo Alto, CA 94306, USA
Phone: +18009346489
Sunday: 11AM–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Gita Dev
Nothing works still after I got home
SA M
It’s almost that they want to lose customers. There is no interest in retention and will gladly help you leave to another internet provider.
Sarah Hirsch
Yesterday, after expressing my discomfort with the customer rep's dismissal of my questions, he proceeded to lecture me about society and tell me to "stay sweet and beautiful". Plus, I get almost zero coverage. Haven't been able to send a text or make a call when out of the house. Internet only connects with wifi.
S Mukai
I was there to return equipment. They were able to process the return items, and help me cancel service within 60 seconds. Not to mention they were very friendly. Couldn't ask for more.
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There is no direct number to the store
No
No, no appointment needed, you can just go to the store and drop it off.
Sorry ms. Young am the delivery driver maybe my answer well be yes, you can call to one of the store and they well give you correct answer
Yes
Wrong place to ask
Yes, parking beside and behind the store
Just you! Mine is $25
Parts of Palo Alto have had periodic Comcast outages due to city of Palo Alto street repair work where cable lines get cut. Comcast then comes out to repair the lines, typically within a couple hours. My work location had this 3 times in the last week or so, and this was the explanation that Comcast gave.
1800concast
Not familar...sorry.
These are standard AA batteries available anywhere. The folks of the Comcast store can show you how to open up the back of the remote to install but it slides off very easily.
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