Xfinity Store by Comcast

Category: Internet service provider

Address: 301 W McKinley Ave Suite 140, Sunnyvale, CA 94086, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Kisoo Kim

Sep 12, 2022

Very good!!

Darshit Pandit

Sep 1, 2022

Worst store ever! always send back saying contact customer service

Ryan Chand

Aug 31, 2022

Please close this store - its absolutely ridiculous how ruude ppl are here. From front staff to actual person who was helping. Completely ruined my day. Not sure if its for specific time (Tuesday around 7pm)

Ray Martin

Aug 26, 2022

Brian was more than helpful, This was the fastest sign up ever dealing with Comcast. Hos customer service is 5 stars and grateful to have been helped by him, thanks agian Brian Nicolas Pagsisihan👊

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Questions & Answers

I want to speak to a live agent and am not able to do this ? Help!

Lavon Bailly | Sep 18, 2019
Terence Bohn | Sep 12, 2022

yes i need to speak with a rep related to account problems please call me at 4083167193

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Can I schedule a phone appointment

Sara Cooperrider | Mar 21, 2022
Jim B | Mar 21, 2022

Do it online on their website. Easy peasy

Our TV sound is off. The mute button on the TV remote is not the cause. Is it possible that the DVR box is to blame? The DVR box also is showing the time (clock time) rather than the channel that you are watching. That's not normal, is it?

Marion Worthing | Dec 21, 2021
James Kilpatrick | Dec 21, 2021

My box always shows the channel. Make sure that you have configured your Xfinity box so that it recognizes that your audio is coming from your TV or from a secondary source such as a soundbar. It took me a couple of times making the box recognize my tv brand. Once I got this set up, I was all good to go!

Do I need provide any document to return a Comcast rental equipment?

cheryl bi | Sep 18, 2019
Sunandan Pakrashi | Sep 18, 2019

Just take the equipment. They can figure out your account details from that. Its generally 5 min job.

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Do you accept business cable modems?

Victoria Lehr | Sep 18, 2018
Douglas MacKallor | Sep 18, 2018

If you are returning the modem and it was issued by Comcast, then most likely yes.

Can I walk in to sign up for Xdinity Mobile?

Alice Alexander | Sep 18, 2018
Ramesh Palavanchu | Sep 18, 2018

Yes u can. Just sign up at entrance computer get ur number. Wait for ur turn. Viola.

I can not get my TV downstairs to work. The hand held does not work. The red light stays on when I push the middle button.. The xfinity box does not have a green light Any ideas to help me?

Doris Ellis | Sep 18, 2018
Ildi Dihen | Sep 18, 2018

So on this sight you should ask questions on recommendations and directions. Youre asking technical questions via a map site. You should either google this or call their 800 #

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Can I buy the home security yard sign and decals in store?

Courtni Henot | Sep 18, 2018
Tony (Tontil52) | Sep 18, 2018

Last time I was there, there did sell home security equipment and the there was decals and signs. But I do not remember if they would sell the signs separately, it may only for people who use their security system.

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Can I buy the internet services from a local store?

Tingting Yan | Sep 18, 2018
Ruchir Babbar | Sep 18, 2018

Yed

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