Dollar General

Dennis S (Iamthatguy420)

Went looking for a birthday card for momz Not 1 birthday card with mom Not any card with mom on it Bought a Aunt card and had to Alter it Don't get me started on what the inside looks like I heard at least 3 different people talking about the inside Come on hire more people these women can't keep up with the store when there's lines of people to be takin care of...Totally blame the Owners for the way it looks inside.....

Ylli Lazri

Had a horrible Experience there. We went and bought a gift card there and when we tried to activate all of the money was siphoned off right then and there. I returned to the store where the card was purchased at the Sterling Heights and Van Dyke location to try and get some help on where to go to get the money back, and all i needed was for someone to point me in the right direction. Sandra the store manager happened to be there and she absolutely refused to help me and kept reiterating that it "wasn’t dollar generals fault and she can't help me". It turns out that I wasn’t the only one to have this happen to as Sandra (the manager of the store) admitted that other customers had this happen to them and she told them the exact same thing. Prior to going to the store that day, I had called the number located in the back of the gift card and customer service confirmed that the money that was in the card was gone. i went to the store where the gift card was purchased to simply ask if there was any other contact information they could give me in order for me to start a process and file the necessary claims for the fraudulent charge in my card.That was all I wanted to get form the store representative that day. Sandra was extremely rude, smirky, unwilling to listen and offer any sort of solutions. Instead of listening to my story, apologizing for the inconvenience, and give me a phone number or email to contact, she started yelling, making face gestures, laughing at the situation, and was acting very unprofessional. I have never had problems with the law and am a very peaceful person, however Sandra proceeded to contact the police and she was very dishonest when the law enforcement officers arrived. She tried to twist the whole situation into her benefit, and is a LIAR. My experience was so horrendous that if it was possible I would give this place minus 5 stars if i could. This was by far the worst customer service experience of my entire life, and the manager Sandra is the one that represents everything wrong with customer service at Dollar General. She should be properly trained on what customer service should be, how to deal with customer escalations, and problem solving. As of today, I am still missing my $500 that I had on my gift card.

Dorie Petrone

Always nice to go there, very helpful and kind.

Shagena Family

One of the better DG as far as service. Their Gatorade wasn't stocked that great... but everything else was great!