OneMain Financial

Category: Loan agency

Address: 2144 Wards Rd, Lynchburg, VA 24502, USA

Phone: +14342396961

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Bow Freak

Dec 1, 2021

Darlene is the best, go see her. No pressure just a good person someone you can relate to. Thank you!

Roadlink Auto Sales

Jan 16, 2021

Very kind to our customers. Thank youHi Roadlink, Thanks for the kind review. We appreciate your comment. Best wishes -JS

Roadlink Auto Sales

Dec 30, 2020

Very kind to our customers. Thank you

Rebecca Nati

Aug 19, 2020

I needed a loan for an upcoming surgery and was in need of a certain amount. The lady, Carrissa was not at all informative of any of the loan after she took my personal information. I had to keep asking her questions, what’s the rate, what would the payment be, is there an annual fee, and on and on. I was a loan officer for almost 20 years and the way she spoke to me was as if she needed to make a sale. She wasn’t concerned about what was best or informing me of ins and outs of the loan. I sent my pay stub and license over and then I received a call from the manager Wanda and all she said was well you have been approved for 1100 less then what I needed and proceeded to “get me processed”. She didn’t give me an opportunity to say no or ask why just-I am going to get this processed! I was a number, a sale, meeting of a goal for the day! I understand sales but to push on through without asking any questions to me is pushy!! I almost cancelled this loan! I would NOT recommend working with this office at all!! They need to be coached on customer service and be more informative. Also, after reading over my contract, I noticed I had an application fee of 300.00 tied into my loan!! I also processed personal loans and the first thing I would tell customers is that there is an annual fee or additional fees right away! I had to see that after the fact. Unacceptable!! I hope this gets to the top! I am frustrated about the whole process over the phone. I walked away from this transaction discouraged and mislead! If I wasn’t in need so quickly of a loan I wouldn’t have accepted it. I think they knew that also!

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Questions & Answers

What types of loans does this branch offer?

OneMain Financial (Owner) | Feb 4, 2021
OneMain Financial (Owner) | Feb 5, 2021

At the Lynchburg OneMain Financial branch, we offer secured and unsecured personal loans. Secured personal loans require collateral, such as a car, RV or boat, while unsecured loans don’t require any collateral. Our customers have used their loans to achieve all kinds of financial goals: debt consolidation, auto refinance, home improvement, moving and more. Check out onemainfinancial.com/personal-loans to learn more about what you can do with a personal loan from OneMain.

What types of documents are needed to get a personal loan through your company....

Tamika Wright | Feb 12, 2020
J Court | Feb 13, 2020

Take everything

Can I get a personal loan if I just started a new job ?

Michele Stevens | Feb 12, 2020
J Court | Feb 13, 2020

Goes by your car or other things they can put a loan against

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