Best Buy

Category: Electronics store in Lexington, Kentucky

Address: 1979 Pavilion Way, Lexington, KY 40509, USA

Phone: +18592641073

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Steve Goss

Aug 3, 2022

The staff is excellent. Very knowledgeable. I was looking at surround sound systems and the young man that helped us was very knowledgeable. I would recommend this place if you're looking for good Electronics.

James Eve

Jul 23, 2022

I purchased a computer. A week later I noticed the computer was on sale for several hundred dollars less. I went to the store and per their price match guarentee I was refunded the difference. I was pleased. The only complaint was that they were having difficulty figuring out the process to issue the refund. There were three individuals working on my refund for about ten minutes. During that time I was spoken to once. "How may I help you" and then I was not spoken to or my presence acknowledged until one of the associates was able to figure out the process and finish my transaction. I felt a nuisance rather than a valued customer. However, they did honor their price match guarantee. James Eve

The McIntyres

Mar 21, 2022

The salesman was super helpful. I wanted a great deal and he helped explain why my old laptop was so slow. He helped me find a better laptop that didn't break the bank. He looked through a few open box deals and found me a computer that was $200 cheaper than sticker. Thanks!

Roxanne King

Mar 12, 2022

I've had much better service at Best Buy. They can be very inconsistent with helping people. Their selection of phones in stock wasn't optimal at all. They also charge now to move your stuff from one phone to another... That's new.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 13, 2021
jonathan stewart | Apr 14, 2021

Cleaning every surface and phones that are on display and other electronic as soon as they see someone touch it. That's what I seen so far.

Same day installation??

Byron Bradley | May 13, 2021
bryan young | May 14, 2021

If you ask...then it might be possible

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does logan spence work at best buy? I need his phone number

Jenny Alexander | Apr 13, 2021
neal harris | Apr 14, 2021

Yes

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how much to gat radio installed

Maria Rutherford | Apr 13, 2021
Matthew Skinner | Apr 14, 2021

https://www.bestbuy.com/site/services/car-electronics-professional-installation/pcmcat59600050005.c?id=pcmcat59600050005

Why can't I talk to someone at best buy on the phone ?

peggy mowery | Jan 8, 2021
Story Tepper | Jan 9, 2021

You can, it just takes patience

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Do you have flip phones compatable with AT&T?

A Google User | Jan 8, 2021
John Neace | Jan 9, 2021

Yes

I bought a tv from best buy two weeks ago. It is not working. why can't i get someone from best buy to help me?

Ron Mersky | Jan 8, 2021
Ben Gilliam | Jan 9, 2021

There is minimal that people can do to assist you, depending on the exact issue. I recommend bringing it back to the store immediately as if you aren't an elite level or higher member, you only have 14 day return. Your best bet would be to attempt to talk to the actual manufacturer of the TV. In-store staff do not always know the ins and outs about every TV and all TVs are different. Depending on the severity of the issue, you can get wildly different answers or no answers at all. If you can return it, do so and get a different model or get a replacement of the same model without the issue. If you can't return it, you can attempt best buy tech support, but without an extended warranty or a geek squad plan, you likely won't get great assistance. Alternatively contact the manufacturer as they will know the ins and outs of the TVs that they sell.

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Does the Holiday extended return plicy apply to cell phones as well?

Keith M | Jan 8, 2021
Patty Martin | Jan 9, 2021

According to Best Buy's return policy "purchases made October 13, 2020 through January 2, 2021 have an extended return period through January 16, 2021, excluding items purchased with a third-party contract (e.g., cell phones, cellular tablets and cellular wearables, AppleCare monthly plans, etc.)". It states that cell phones have a 14 day return period and you will be charged a $45 restocking fee.

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do you have or sell anything that can play vhs tapes?

Bobbie Carey | Jan 8, 2021
Vicky perdue | Jan 9, 2021

To be honest I'm not at all sure.But I think they would have if anyone does.

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How far apart are the tv supports.for a 55 inch ?

Robert Hopkins | Jan 8, 2021
Christopher Cook | Jan 9, 2021

I would say that you should provide the make and model of the TV you're asking about. Each model and maker will be different. You can call Best Buy and ask.

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Do you handle Floppy Disks

Buck Wheeler | Jan 8, 2021
Jackson Skinner | Jan 9, 2021

No one does. Try eBay or Amazon

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do carry drones and if so r they in stock

Michelle Crane | Jan 9, 2019
Matt Owens | Jan 10, 2019

They do carry drones. And typically they have some in stock . I suggest calling before you make the trip. Merry Christmas

Can you fix a locked CD tray on a Sony 3 CD player Model HCD-GX470? (3 CD's are locked inside it and I get "Mechanical Error" message). Manual says " "See Sony Dealer". Ball park cost of repair please. Gary

Gary Acker | Jan 9, 2019
Major Major | Jan 10, 2019

Look for a tiny pinhole on the front. If there is one, stick a paper clip in there. It is a mechanical release. I do not work for BB, but they can get it open if you can't fimd a hole.

Its terrible at your place of business to speak to someone it's unpersonable. Do you have layaway on tv's?

Lynn Johnson | Jan 9, 2018
Phocused Photo | Jan 10, 2018

No layaways.

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