Address: 3220 Nicholasville Rd Ste 170, Lexington, KY 40503, USA
Phone: +18592720024
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
H K
Actually a zero is worthy for them. I bought a washer, and the sales rep was nice. That was Thursday (06/16/22), and I was told that the delivery would be on following Wednesday (06/23/22). Okay. I specifically scheduled that to be afternoon. And Jonathan from the Geek Squad left a message at 10:40 am if he could show up. I called him back around 12:00 pm to remind my appointment was between 12:30 and 4:00 or something like that. He called back again and showed up around 2:00 pm. To make it short, he took the old washer, which I asked, but still the stainless hoses attached and made damages to the wall and entrance during the process of hauling the old one out and bringing a new one in. I noticed the wall damages so I pointed out and Jonathan took pictures. He then called and left a message that I should call Best Buy. I did that, talked to somebody, and got the case number. I was told somebody would call me back in 48 hours. Well, that was June 22nd, and nobody has absolutely called me back or anything. I filed a complaint on July 1st with BBB. And of course, nobody still has not responded. I am about to make a complaint to the Office of Consumer Protection. A short summary: They suck and they don't care.
Catherine Rainwater
Always very nice, attentive & personal overall in the store. The GEEK staff are SUPERB! Adam the manager is the BOMB! He very educated on not only the GEEK side, but Verizon & Samsung which was a perfect combination of 3 people in 1 person that I needed! Daniel (?) had my desktop diagnosed in minutes just by a few clicks of the mouse! I will always keep the annual device protection-it will pay for itself!
Roxanne King
I went in here to look at appliances. The staff were so helpful but it was near impossible to find anything in stock. Supply chain issues! But the gal gave me her card to call or text and I did. She checked constantly for the item I wanted and I was able to order it on the phone for delivery.
Gokulnadh Naduvilakandy
Great place like other best-buys. Easy to spot from road. Visited recently for a product and they were in stock.
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Yes you need to make an appointment..there maybe an adapter kit you may need to purchase and there's an installation fee...
6 ft distancing, masks and hand sanitizer
Was there Wednesday and to enter the store you have to make an appointment.
negative, Best Buy only offers Steam gift cards up to $200
As Miguel said, they sell GPUs, but their selection is limited. Too many brands and models for a physical store to carry
The number for this Best Buy is on Google. If you call I'm sure they'll be happy to help
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