Best Buy

Category: Electronics store in Chesapeake, Virginia

Address: 4107 Portsmouth Blvd, Chesapeake, VA 23321, USA

Phone: +17574652306

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Kenneth Banks Sr.

Aug 6, 2022

Usually excellent service, workers including Managers know their job. Not today. Management gives me and their workers Instructions. Won't let me pick up large purchases because he the manager is unaware and useless as a leader.

Jackie Brown

Jul 30, 2022

Went into the store to speak with someone regarding my cell phone. No one was in the department. Walked around looking for someone. A salesperson walk right pass me not speaking or stopping to ask if I needed any help. Went to the information booth to see if I could get help, she paged someone. No one came. Always had great service before. I will go the Greenbrier store, maybe the service will be better.

Letitia White

Jul 11, 2022

The worst customer service experience that I've had in a long time. I stood around for 10 minutes, before asking 2 associates for help. No one ever came to assist. The manager was walking around, looked right at me and kept on about her merry way. I'm now at Target getting help and also what I needed.

kathryn Williams

Jun 8, 2022

Best buy Chesapeake I love them there is always someone to help you and the Greek squard I just love them they are so knowledge now for the Petersburg store they really truly need help you get no service over their and everyone seem to be mad so I chose to ride 1hour 30min to Chesapeake square mall Best buy always ❤❤❤💯💯

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Questions & Answers

return of Keurig that is less than 2 year old. works hit or miss

Catherine Katz | Jan 7, 2021
Ant Watson | Jan 8, 2021

Well first and foremost you want to look at their return policy and terms under length of time to return and the conditions of the item... Them you want to have a paper recipe or digital recipe of purchase... Then you will know every step you have to take from there... An at the very worst contact their customer service department

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Does best buy recycle flat screen televisions?

Cornelius Franklin | Jul 11, 2021
shownizzledrizzle | Jul 12, 2021

Not sure. I never heard of that before

What are the Covid safety practices like here?

People are asking | Apr 12, 2021
Lina H (CocoaPig) | Apr 13, 2021

Hand sanitizer is available, social distance markers are set across the store in lines and outside. Employees wear masks and customers are required to wear masks to enter the store.

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Does best buy have any nintendo switch in stock in their stores?

Cierra goins | Jan 7, 2021
Kai Sutherland | Jan 8, 2021

When I was there, they did not. Delays have been occurring lately because of Covid still, so finding one even at Best Buy i nearly impossible. You will have better luck with apps like OfferUp where you can see if someone locally is selling their Switch, which is how I purchased mine. That is also how I have been purchasing a majority of my games as well since those are also hard to find. If you do use OfferUp to purchase a switch from a private seller, you may end up paying about 50 to 60 bucks extra for the switch, just something to keep in mind.

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Do they accept paypal when shopping from the store?

Antriksh Negi | Jan 7, 2021
Andrew Hillman | Jan 8, 2021

I have not tried it at the store but Pay Pal is getting started with an in store payment option at CVS

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Do you guys sell polaroid cameras? And if so how much?

STU-Felixia Brooks | Jan 8, 2019
Marcia Pallette | Jan 9, 2019

Not sure if they do, but if they don't heard target does

Do you have steam wallet gift card?

Jessica Martel | Jan 8, 2019
Tomega Blow | Jan 9, 2019

No

do you have in store the samsung galaxy 6090020

John Fraser | Jan 8, 2019
Lorenzo Charles | Jan 9, 2019

I say why not!

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Do you have a computer for kids - like the kindle fire 7

Deborah C. Wilson | Jan 8, 2019
Brandon Brown | Jan 9, 2019

If it is a popular technology brand then best buy probably has it. If it is inconvient for you to go to the store and ask for assistance regarding the kindle 7 or any other product, best buy has a website in which you can both view items specifically from the best buy store of your choice and order online from and have the product shipped to you

There was a little over $122.00 charged to my charge card. Please tell me what it was for?

Luther Benton | Jan 8, 2018
D Thompson | Jan 9, 2018

Idk my friend, but I would be calling my credit card company and maybe disputing the charge, or call whoever put that charge on your card

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Good prices on computers

Sandi Modlin | Jan 8, 2018
Victor Lewis | Jan 9, 2018

Always compare prices! Google search but Best Buy will price match major online store prices on exact models so please make sure you do some research before you purchase!

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Do they have layaway

Debbie Jones | Jan 8, 2018
Mike Schifferli | Jan 9, 2018

Not directly no, but they do have interest free financing on most purchases if you use the best buy credit card, which in my opinion is better than layaway. You can take the product with you the day you buy it, and as long as you pay it off before the interest free period ends you will not incur any interest! Additionally if there are concerns for credit scores, retail consumer cards can help build credit by setting payment history when you pay them on time and in the term set.

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