Desert Oasis Healthcare Immediate Care - Palm Desert

Nancy Morgan

I brought my 90 yr old mother here bc she has a large lump in her groin. we've been waiting since 9:58am to see the doctor. I asked for wifi connection and reception says they don't know the password. after 1 hour they told everyone in waiting room they had to wait outside bc there weren't enough chairs for patients. I went outside in 100 degree heat to wait. As the waiting room emptied I went back in, fully masked, to sit by my mom. receptionist told me I had to leave. there were several empty seats and I wasn't even using one. I went out to my car so I could stay cool with AC running. I finally went back into the reception area. it's ridiculous to expect people to sit in 100 degree heat when there is space in the waiting room. now we are in the clinic...it's been 3.5 hours since we first signed in. we've been inside the clinic waiting at least another 45 minutes and no one has even checked on us. I can hear lots of people chatting with each other that appear to work here. yet no one is talking to us. not impressed with the service here. I will add that Dr Faux was great once once we finally saw him. He ordered a CT scan for following day. scan was at 9 or 10qlam. he called us by 1:30 pm to go over results and to give us further directions. the nurses in the clinic were helpful too. It's really the waiting room and attitude towards caregivers. stuff happens, like emergencies that make for longer wait times but help us out while we wait. I upgraded to 3 stars for med svc provided by medical staff.

Rick Sullivan

I think the staff is very nice and professional!!!! Dr Faux is very professional and knowledgeable. In fact I have full confidence in him and trust him over my primary! He calls and checks on you at home and is very efficient. Makes you feel like he really cares what’s happening to you!!! Thank You to all at this Urgent care 🦋 Nancy Sullivan

J. J.

What a deelightful experience. Was in and out in less than an hour. The entire team was friendly, professional and the place was clean as a whistle. I thought it was going to be aweful but i was so very wrong. Glad to go back anytime.

Cynthia Galaviz-Olivas

This visit was a waste of time. I was dealing with a sprained ankle and decided to go here because I was told it was a "one stop shop" (I could get an xray if needed here). However the only thing the doctor said was how he has experienced something similar and that's why he wears Merrill shoes. He poked at it which hurt like hell and that was it. Recommended I get an xray...and then was given an address for a different office. No help with my pain at all. The nurse who took my vitals was nice but that was it.