The Spring Resort & Spa

David White

What a splendid place! We had an lovely time. One can feel the love and intentionality that must have gone into the creation of this place Everything from the overall architecture to the design of the pools and garden Thanks!

Ricky Toth

Sadly our experience wasn't as good as the first time we visited and this will be probably be our last. We were given an early check in and when we arrived the previous guest in our room was offered late check out and did not leave until 2:00. The hot desert sun either spoiled or melted our food since we weren't able to put it in our rooms fridge. During our stay we booked room 9, chaise lounge chairs are directly in front of each room, other guests are able to sit in those and take away your privacy. We often found day pass or guests from their off site villa camping in front of our room. When we asked management about the loud guests in front of the room all they said was is seating is first come first serve. Its directly in front of our glass front door which gave up the somewhat privacy. The overall quality of the facilities and staff have gone down since our last visit. Yard and pool maintenance was being done with the sprinklers being turned on and off throughout the days and the pool, bath, and jacuzzi all were cloudy and jacuzzi even closed. On our last day we woke up to guest from the off site villa celebrating and woke us up at 6:00am, again management didn't do anything. On the last day we were offered late check out to rectify the check in mess when we arrived, we received a knock at our door informing us checkout was at 11:00. After we informed the lady we were offered late check out since our early check in was not offered this was to make up for that. We were not believed and she said she will be back if that is the truth.

Fang Tian

We had a wonderful time at the resort. It was clean and cozy and has a very thing we needed for a retreat. The room was great and the bed was very comfortable. The soaking rub and the sauna room were my favorite. I highly recommend this place.

stevel 19871

We had been coming to the springs for years but never again. Maria the old owner now runs azure Palms which is a much better choice for a hot spring resort experience. The new owner throws money into renovations but only hires people without experience. Earlier this year they had an amazing GM and a spa manager that was so knowledgeable, professional, and friendly. So of course they both quit. Now the place has a horrible rude manager. The Owner uses it as a play place for his family and friends. Every guest I spoke to said they had issues with their spa appointments, their billing, and even just getting basic information from the staff. The manager was the worst of all. He acted like he was the best thing that ever happened to the place, talking about his big ideas while cussing every sentence, and talking down about the owner and the staff. It really took away from the boutique experience you come for. I have never had a more rude experience than with him and the very young front desk girl. There was no attention to detail. It was very slow yet the staff was running around like the place was on fire, being short with other guests, and not able to offer the most basic services or answer any questions. They didn't even seem to have the slightest idea about the spa services. extremely disappointing.