Cole's Appliance & Furniture

Sara Collins

We can’t thank Cole’s Appliance and Kevin Krasney enough the amazing customer service, product suggestions, pricing, and all around care for us. He supplied us with 2 refrigerators, 1 range, 1 microwave/oven combo, 1 dishwasher, 2 beverage centers and 1 wine fridge. Kevin was able to satisfy our needs as quickly as humanly possible, even with, and especially despite COVID. That’s not to say we weren’t delayed with our final piece, BUT they got us our items faster than anyone could believe and when others couldn’t get theirs. This speaks volumes not only about their problem solving skills, but their positive relationships with vendors. They made us feel like we were their only customers. Kevin was ALWAYS available via phone or email. He gave us complete honest answers and stood by his word. Their staff was also a pleasure to work with and seem genuinely happy; another testament to the quality company Kevin runs.

Liz Coffey

Purchase: full kitchen (range/oven, microwave/hood, dishwasher, refrigerator) I can't say enough positive things about Cole's! I decided in early August to replace my kitchen appliances (20+ years old) and called Cole's to get a quote. Kevin got back to me within 2 days, and we were able to schedule a delivery window for the following week. The delivery team was prompt and professional on one of the hottest days of the year, and they hauled out my old appliances (2.5 flights of back porch stairs in Chicago) and brought the new ones in. Oscar (the installer) was in my kitchen for most of the day hooking up all of the new appliances, even going so far as making a side trip to pick up a part he needed to get the dishwasher installed correctly. Cole's is a great local business, I'd recommend them to anyone.

Ben Berg

Cole's to the rescue!! What to do when your refrigerator full of food goes out right before a busy 4th of July weekend? The big box stores and the other large local appliance dealer were all quoting at least 7-10 days to deliver a new one. Enter local neighborhood store Cole's! Gary was was able to get me a new fridge at the same price as the big guys, and Kevin reworked his schedule and delivered on time the next day!! Great store, great people, and a personal touch. Definitely recommend.

Alexa Martinez

Very poor service. The product and pricing were mediocre. The service was repulsive. The installation guy damaged my product and kitchen cabinets and no compensation was offered. He was also very rude and aggressive in regards to the situation. His partner said his name was Tim. Would not recommend this business to anyone else. Better off just going to ABT or Loews.