Sullivan's Steakhouse

Lisa Marroquin

What a disappointing experience. We visited this restaurant last week and had an excellent waiter, the food was good and we were quick to return this week as we enter a weekend filled with celebration for our daughter’s 21st birthday. I could not be more unsatisfied with our experience this time around. Our waiter was condescending and made the entire visit awkward. We informed him we’re celebrating a birthday but she’s reluctant to be embarrassed, so we were hopeful he’d do something thoughtful yet reserved, and boy was I wrong. After our meal (which too was disappointing, my sea bass was over cooked and over salted, our sides were average, the lamb made my husband sick and the soup wasn’t even good, the only thing tasty was the calamari and our daughters crab stuff shrimp) not only did the waiter not do a single thing to acknowledge her birthday but he proceeded to make remarks such as “so it’s not your birthday” which was simply odd and inappropriate considering we already expressed her reluctance to any embarrassing singing, and now he’s questioning the validity of whether or not it’s her birthday. Seriously, if the issue is a piece of cake then charge us for the cake, but don’t pester a young lady about an occasion that should have been special. Upon leaving I mentioned to the GM our experience in which she politely apologized and offered a dessert which no one wanted at this point. We were leaving and our daughter’s “birthday dinner” turned out to be nothing more than a mediocre dinner that in no way aknowledged her. What an absolutely disappointing experience. Not only will we not be returning but we will no longer provide our clients with gift cards to their restaurant and will gladly send business elsewhere. I don’t typically leave reviews and had it just been the food I wasn’t pleased with I’d just move along with my day, but what an overall bad experience and disappointment that I’d not want anyone else to have the misfortune of dealing with. My suggestion, select another restaurant, there are so many options with better food and much better service.

barbara price

Short on help. slow service, some food cold. Bad experience

Alex Van Wagner

Food was incredible. Smoked old fashioned was awesome. Service was just abysmal - the bartender was running all over the place covering a bunch of tables in a panic with other staff just watching led to 25 min to get a drink, messed up order, no chance to order a 2nd drink, me grabbing the pepper grinder from the bus station, finding a water pitcher and pouring my own water, asking the host for a silverware set after 5 min of getting the food, messed up bill….just remarkably bad. This place was great food/drink wise….I hope management gets the staff the support they need.

Tony Jones

Was there for Happy Hour and thoroughly enjoyed the drinks and food