Address: 683 Main St, Torrington, CT 06790, USA
Phone: +18604827150
Sunday: 7AM–9:30PM
Monday: 7AM–9:30PM
Tuesday: 7AM–9:30PM
Wednesday: 7AM–9:30PM
Thursday: 7AM–9:30PM
Friday: 7AM–9:30PM
Saturday: 7AM–9:30PM
EVELYN “Queen” DE LA CRUZ
I have been going there for a long time. I have been parking at the same place to drop my clothes off then park today there was a loud mouth disrespectful man yelling that there are signs that I can not park where I was at. I was told his name was Mark and the woman with him is Michelle she an old lady with blonde hair. I was making every effort to explain to him that all I was doing was bringing my clothes in then loving the vehicle he just got louder and indignant. I walked in and asked the girl that was currently on shift to please give me the name and contact information from the manager she said she could only take my information and give it to her. I am a customer there for years. I give every single one of the folks that work there respect. I usually deal with Heather and sometimes Maggie, there’s another girl that usually work with Maggie however I do not know her name. These ladies are great, friendly and assist in whatever they can. I love Heather she’s has great customer service and is friendly approachable and a delight. Moving along, I hope the manager contacts me because I feel as a customer that treats all those there with respect should receive the same in return. We do not need to have an education to be respectful. That man created a hostile environment and has no morales or values it clear by his aggression towards the customer. There are other laundry mats and soon there will be another opening on MAIN ST. So with that being said no one wants to deal with an employee of a business nasty disrespect aggressive behavior I believe that the old blonde that works there dates him or is married to him..she was protecting him at first then threw him under the bus saying that it was Mark being rude. I hope the owner addresses this unacceptable distasteful intimidating aggressive behavior with her employer.. This is not good for business at all. WE ALL HAVE CHOICES AND WORD OF MOUTH IS HUGE.. I want to thank management for contacting me in regards to this situation. I would also like to you for remedying the situation. I will not take down the review because the aggression that Mark demonstrated that day is unacceptable removing the review would be like it never happened. That behavior of Mark screaming at customers or anybody for that matter is just not acceptable in any place of business.
Brett Pockoski
I really enjoy going here, staff is quick to help if I have any questions or troubles with the washers and driers. Staff is quick to help and very nice. Laundromat is clean and the washers get do a really good job at cleaning my cloths and bedlinen. Definitely worth a stop if your traveling and need some clothes washed.
Altrea Colvaris
I love this laundromat, the staff is super friendly and helpful - especially Heather. I do my laundry here all the time and always have a good experience.
Corso Roberto
2 stars for the 2 large washers, 1 is out of service but looking around lots of their machines are, they need someone to come fix the machines before only 3 people can come here.....
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$1.08 per pound of laundry
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