Ventura County Credit Union - Ventura

Category: Credit union in Ventura, California

Address: 6026 Telephone Rd, Ventura, CA 93003, USA

Phone: +18003390496

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–2PM

Reviews

Khristine R

Aug 27, 2022

Poor service.

Cynthia Meza

Aug 26, 2022

Worst decision I’ve made opening an account with VCCU. I wanted to set up my account so that I could do external transfers from my VCCU account to my wellsfargo account and vice versa. It was so easy to set up on my Wells Fargo app. The VCCU app is a completely different story. I entered all my account info only to get a message two weeks later that I need to call a number to set up external transfers. I called and was told I needed to then email a copy of my wellsfargo bank statement to some random VCCU email and that it would take 1-2 days to process. 1 week goes by, nothing. Called again and was told the process actually takes 20-25 days. How ridiculous. I have bills to pay and there’s no easy way to transfer MY OWN money. Such a waste of time, I’ll be closing my account this week. Go elsewhere.

Jeana Carrillo

Apr 5, 2022

Maria A. was a great help with our auto loan. She was able to answer all my questions, and got back to us very quickly. We were in a tight time frame and she worked hard to get it all ready for us.

Alex Borbon

Mar 16, 2022

This branch in general has helped me and resolved any inquiries I've had. Maria was a great help. She was professional and polite and a I joy to speak to. Fast and friendly service

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Questions & Answers

Sorry I want to open an account with you with how much I can open it as little as possible thanks my name is Javier Ortiz Rodríguez

Javier Ortiz | Sep 17, 2021
Ventura County Credit Union - Ventura | Sep 17, 2021

Hi Javier, there is a $ 10 lifetime membership fee and a $ 5 minimum deposit to open a savings account. To establish a checking account (checking account), there is a minimum deposit of $ 25, for a total of $ 40. If you have additional questions, please call us at 805.477.4000 or visit one of our 8 offices and we will help you start your membership. For more information: https://www.vccuonline.net/Espanol/Membership

Are you closed Monday MLK Holiday?

Petra Lopez | Sep 17, 2020
Ventura County Credit Union - Ventura | Sep 17, 2020

Hi Petra, yes, we were closed for the MLK holiday. Our apologies that we didn't see this message until now. For future branch closures, you can visit our website vccuonline.net. We post on the homepage when we are closed for holidays.

What’s the phone number to activated the pin ??

Adan Hernandez | Sep 18, 2019
Ventura County Credit Union - Ventura | Sep 18, 2019

Hi Adan, to activate your debit card, please call 888.691.8661.You will need to make sure you are calling from a phone number that we have on file for you. If you have any questions or concerns you may call us at 805.477.4000 to speak with a member representative. Thank you!

Does VCU offer shredding services?

Sandi Darrah | Sep 18, 2019
Ventura County Credit Union - Ventura | Sep 18, 2019

Hi Sandi, we offer Shred Events two times per year in April and October. Our next Shred Events will take place on Saturday, October 19th at our Ventura office and Saturday October 26th at our Thousand Oaks office. Both events will be from 9 am to 11:30 am.

What are the current cd rates?

Paul Owens | Sep 18, 2019
MyVCCU | Sep 18, 2019

Hi Paul, as of today 6/27/2019 we have a promotional 13 Month Certificate at 2.25% APY (Annual Percentage Yield) being offered for a limited time. For more information visit vccuonline.net. To learn about our other certificate products visit https://www.vccuonline.net/accounts/current-deposit-rates or give us a call at 805.477.4000.

How to change pin#

Ruth Vaz | Sep 18, 2019
Ventura County Credit Union - Ventura | Sep 18, 2019

Hi Ruth, to change your pin, please call 888.891.2435. Thank you!

When are you having a collection for gently used shoes?

Anne Vanoni | Sep 18, 2019
Ventura County Credit Union - Ventura | Sep 18, 2019

Hi Anne, we are collecting the shoes now through Saturday, April 6 at each of our offices. :)

Do account holders at VCCU receive a life insurance policy as part of the member benefits package ? Thank you, Tim

Tim Saunders | Sep 18, 2019
Alex Delgado | Sep 18, 2019

Yes, I got one in mail from them.

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can i get a small car loan for a used vehicle

Marshall Mercado | Sep 18, 2019
Ventura County Credit Union - Ventura | Sep 18, 2019

Hi Marshall, yes we offer new and used auto loans. You can visit our website, call us at 805.477.4000 or stop in one of our local branches to learn more. https://www.vccuonline.net/loans/current-loan-rates

My card is stuck in the ATM . What do I do ?

Celeste Cannon | Sep 18, 2019
Connie R | Sep 18, 2019

Call the credit union in the morning

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