Masters Building Products - Corporate Office

ildebrando torres

Nice

Lily Ovalles Medina

Excellent attention. It is spoken in English and Spanish. Nice atmosphere and good prices with a great variety. Recommended

Christian Boe

This is a great place to work. Great culture and excellent service to the customers. If you are thinking about flooring, Masters is the best place to go.

Rigoberto Ramirez

Very bad attention from the seller José to the manager Darwin, they sold me the wrong underlayment I have tried to communicate with the seller and he only responds by messages because he is always in a meeting but at least he responds, now Mr. Darwin also responds by message saying the same thing (I'm in a meeting ....) I return the call as soon as I can after 3 hours I try to communicate and the same thing I call him in 10 minutes that was on Friday 10/30/2020 and I am still waiting for the call. It should be noted that this problem comes from February of this year I placed an order for a material and when the underlayment arrived after a long wait it was the wrong one, the return was made and after another long wait they sent me the apparently correct underlayment again Then the quarantine came, the work had to be stopped, when I was able to continue with the work again, I realized that it is still the wrong underlayment, I communicate again with a seller who was available, I tell him what happened and unfortunately they could not do anything and had to make a payment again to make the order I agreed to not continue wasting time they charged an incorrect amount very patiently I do everything possible to receive the correct underlayment and after another week of waiting and several confusion by the store staff I They call to tell me that the wrong underlayment arrived again, I never received it, I had to cancel the order and search for other side. IN CONCLUSION POOR ATTENTION AND THE WAY TO RESOLVE CUSTOMER PROBLEMS WHICH WERE ALWAYS BECAUSE OF THE STORE'S ERROR. I DO NOT RECOMMEND THEM