Raymour & Flanigan Furniture and Mattress Store

Category: Furniture store in West Hartford, Connecticut

Address: 490 New Park Ave, West Hartford, CT 06110, USA

Phone: +18605868223

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Kathryn Bratslavsky

Mar 26, 2022

Lucky was terrific. We could not have asked for a better guide for our mattress purchasing journey. He listened intently, was patient as we tried multiple mattresses — sometimes more than once— and helped us problem solve as both my partner and I have different preferences. We ended up making a purchase that we are so excited about and think, quite frankly, will be life changing. We are so grateful to Lucky and cannot recommended him enough.

BHAWANA SINGH

Feb 14, 2022

We had a great experience with Lucky while buying furniture for our home. He had a good knowledge of the products. He took time to understand our need and gave us suggestions based on his experience. We would highly recommend him and go back to him for our next piece of furniture.

Cara Tangreti

Feb 6, 2022

We had an incredible experience from the moment we walked in. Mr. Lucky was so knowledgeable about all of the mattresses my husband and I tried out and made sure we got the perfect one for our liking. He was not at all pushy- like many sales people are, we 10/10 recommend him if your planning a trip to this store. A true professional.

Colleen Brunetti

Jan 17, 2022

Great selection and friendly staff. We were assisted in our purchase by none other than “Mr. Lucky” - a helpful salesman who we crashed in on 20 minutes before closing after striking out at several other places. He quickly figured out what we wanted and expertly led us around the showroom right to our color/style/price point options. Kudos to the delivery teams as well. Both the first duo who tried their ever loving best to get a too-big couch through the door, and the second team who managed our second selection despite challenges. Appreciate the opportunity to swap out purchases without penalty!

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Questions & Answers

What are the Covid safety practices like here?

People are asking | May 10, 2021
Ebony Molina | May 11, 2021

I believe you have to call for an in store appointment and for pick up. Got to where a mask, six feet distance.

Who makes the delivery of my new furniture in my house?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Within guaranteed delivery areas in 2 days or less and extended local delivery areas, your furniture is delivered by a Raymour & Flanigan delivery team. First, they will open and inspect your items to deliver to be sure they meet our high quality standards. Then, they will place their furniture in their home and assemble them in the room of their choice.

Can you take my old furniture?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

We will only remove your old mattress and bed base with the purchase of a new mattress and base. To remove other old furniture, we suggest you contact a local charity or similar organization. Raymour & Flanigan delivery professionals reserve the right not to take an old mattress or base if their condition is considered unsafe or unhealthy.

Do they deliver in my area?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Our guaranteed delivery in 2 days or less is available in Connecticut, New Jersey, New York, Rhode Island and most areas of Delaware, Massachusetts and Pennsylvania. Some parts of Maryland, New Hampshire and Vermont may also be included in the guaranteed delivery zones in 2 days or less. Our extended local delivery zone includes Washington D.C. and many areas of Maine, Maryland, New Hampshire and Vermont.

How do you deliver home decoration products and items only sold on the internet?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Home decor items, which include table lamps, wall art and decorative and floral items, pillows and all products labeled exclusive online, can be sent anywhere in the continental United States without additional charges. These are usually sent by FedEx with delivery in two business days and should arrive at their destination in 5 to 10 days.

Do you have employees who speak Spanish in this store?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Yes. We have several employees who speak Spanish and will help you with pleasure.

How do they deliver large carpets?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Carpets can be sent anywhere in the continental United States without additional charges. They are sent directly by the manufacturer, using UPS. Deliveries are usually received in 3 weeks, but some could take up to 6 weeks.

Do you have any financing available?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Yes. We have many interest-free financing options available in the store or online. Visit our website for more information and to apply.

Will your delivery team move my old furniture?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Our Raymour & Flanigan delivery team will not move old furniture in your home. To ensure that the delivery is secure and is completed in a timely manner, please make sure your room is ready for delivery.

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How are area rugs delivered?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Rugs can be shipped anywhere in the continental USA free of charge. They're shipped UPS directly from the manufacturer. Deliveries are typically received within three weeks, but some could take up to six weeks.

How are Home Decor and Online-Only products delivered?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Home decor items, which include table lamps, wall art and decor, florals, throw pillows, and all product labeled online only can be shipped anywhere in the continental USA free of charge. They're generally shipped FedEx within two business days and should arrive within 5-10 days.

Who delivers my new furniture to my home?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

For delivery within our guaranteed 3-Day or Less Delivery Zone & Extended-Local Delivery Area your furniture will be delivered by a Raymour & Flanigan Delivery Team. First, they'll open and inspect your items prior to delivery to make sure they meet our high quality standards. Then, they'll set up and assemble your furniture in your room of choice.

Do you deliver to my area?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

Our Guaranteed 3-Day or Less Delivery is available in Connecticut, New Jersey, New York, Rhode Island and most zip codes in Delaware, Massachusetts and Pennsylvania. Parts of Maryland, New Hampshire and Vermont also may fall within our Guaranteed 3-Day or less zone. Our extended local delivery area includes Washington DC and many zip codes in Maine, Maryland, New Hampshire and Vermont

Can you remove my old furniture?

Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 5, 2021
Raymour & Flanigan Furniture and Mattress Store (Owner) | Jan 6, 2021

We will only remove your old mattress and box spring with the purchase of a new mattress and box spring set. For other furniture removal, we suggest contacting a local charity or rescue mission. Raymour & Flanigan delivery professionals reserve the right to refuse any old bedding deemed unsanitary.

Why are you closed on Saturday, Feb. 3rd and Sunday, Feb. 4th?? Your website says you are opened 7 days, why this weekend?? I need to speak with customer service.

Darlene Davis | Jan 6, 2020
Joseph A Gallant | Jan 7, 2020

Send corporate an email.

Does Raymour and Flanagan have a service to remove furniture we would like to replace?

Ken Graham | Jan 6, 2019
Joseph A Gallant | Jan 7, 2019

I would call their main number. They do it with mattresses. So, they would probably do it for a small fee.

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Do you sell craftmatic beds?

Juanita Vidal | Jan 6, 2018
Aaron Walker | Jan 7, 2018

Yes

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