Glacier Bank

Will Yager

The customer support number is for some overseas call center. They can't actually do anything useful - they just file a ticket and say an actual bank employee should call you back in 1-2 days.

Ann Marie Becker

Online customer service is not useful. Wait time is long. Was told it would take 3 days for someone to let me know what my loan payoff amount is. Unacceptable :(

wes anderson

Customer service has been a nightmare. Excessively long hold times. No returned phone calls after they said they would. My wife has been looking for her paycheck for three weeks. It was sent to the bank and no one at Glacier seems to be able to tell her where it is. Every time she is fortunate enough to talk to someone she gets a different answer/excuse. I guess if you want answers you need to drive to the bank and stand on someone’s desk. This should not be so difficult. (Update) the check has been found. After sitting at the bank for 3 weeks they sent it back to the employer. Now it will probably be another 3 week’s before the check is received, cancelled and reissued. Very disappointed with Glacier Bank!!

Kalei Forman

Kicked me out of my bank account on the 4th of July weekend I did nothing wrong with my account us online banking everyday and now I can't log in can't check my balance my account is now inactive and nothing to be done til Tuesday because of the excessive holidays they take off can't wait to leave this bank. 4 days later now July 5th and I now I can't get them to answer the phone 15 minutes waiting now and I don't think there gonna answer and I've tried right at 9 am and in the afternoon I work nights I can't stay up all day just to make this call. I did but no results when they won't answer the phone