Hertz Car Rental - Medford Rogue Valley International Airport (MFR)

Devin Wicks

This place is a lifesaver! The cute gal with the cool silver hair saved my life this week by helping me with a rental car and she provided amazing customer service! Would definitely recommend!

Josh “clifford” Cliff

extremely bad customer service over the phone very short and extremely rude will never do business with this company due to this experiance

Jason Williams

Didn’t like I had to take a shuttle over to Hertz.

elle a

DO NOT RENT FROM THIS LOCATION! To begin with, it isn't on airport property like the other rental companies, but that isn't all... I was in Medford for work and had a rental car arranged by my employer. The employer had confirmed hours, location, and that the car would be ready...and received a confirmation #. I took an Uber to the location, went to open the office door and um...closed. Lights off, door locked, no one home. This is at 1pm and the sign (as well as the voicemail when you call) says they are open 7 days a week until 6:30pm. I called the main Hertz # to see if they could call that office to have someone come in but I went around in circles with Hertz in which they kept telling me to go to the address I was already at and that they should be open. I was standing outside in 97 degree heat trying to sort this out and failed. I've had rental cars worldwide and have never experienced this. Ended up having to take an Uber from this Hertz location to the airport and was helped immensely by the Enterprise staff. I'm passing onto my co-workers to never ever book a Hertz car from this location and you shouldn't either!