Safelite AutoGlass

Category: Glass repair service

Address: 12 W Jackson St, Medford, OR 97501, USA

Phone: +15413260328

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Darlene Nastansky

Sep 9, 2022

They never return your calls and you can’t reach them. Very frustrating if you have a question. We decided not to go with them.

Leona Blankenship

Aug 30, 2022

With a broken windshield I called Safelite. The tech was polite and it took him almost 2 hours to replace it at our home. We thought it looked great and then we got on the freeway and there was a terrible rattle on the passengers side. Then it rained and trucks sprayed the window with muddy water, my husband tried to use the windshield washer. No cleaner came out. We came home and saw that it had never been hooked up after the repairs were done. So made an appointment to address this issue. Meanwhile my son arrived from out of town. He checked it, connected the window washer then noticed the light under the hood was also unplugged. Then regarding the rattle. There was not one screw holding the plastic grid that covers the area between the hood and the windshield. I have no idea where he put the screws but they did not get put back on the car. So my son fixed that also. I paid $50 deductible for this service. When the young man arrived I asked him how much schooling it took to learn his job. He said 2 months and that it was not enough. My feelings exactly!

Daniel Wenzel

Aug 24, 2022

Impossible to get a human on the phone. Worst customer service on the planet!!!

connie kraus

Aug 16, 2022

Fast, efficient, got the job done the same day since I was traveling and leaving the next day.

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Questions & Answers

Does safelight do rv windshield nicks

Timothy McMullen | Sep 16, 2021
Terrell Stevens | Sep 16, 2021

I would think so; a nick is a nick, and these guys are professionals. Their location appears to have the room to accommodate an RV.

How long to replace my front windshield. do you have a waiting room

Barbara Field | Sep 16, 2021
Beth Turner | Sep 16, 2021

They do have a small waiting room and it took about an hour when we had our windshield replaced . They have free snacks and water. The people that work there are great!

Is your service Factory Authorised keeping within the terms of my existing Mercedes-Benz warranty.

Woody Pardue | Sep 17, 2019
Andrew Klement | Sep 17, 2019

You would have to call the store, they do really top notch work, I wouldn't think that glass replacement would hurt your warranty.

Had my windshield replaced in December and it has started leaking . Will they fix leak?

Micah Johnson | Sep 17, 2019
Andrew Klement | Sep 17, 2019

I would think so, in my experience they stand behind their work. Call or stop by and they will take care of you.

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