Fitness Superstore

Joseph Malgioglio

Great company, received my equipment promptly and the products are professional grade.

Wang Tian

Bought “Body-Solid PPRMCU Powerline Multi-Chin Attachment“ from them for my power rack. The quality is great and details are taken care of. From the welding to the choice of screws, I can see they put great attention to their product.

Josh Sizemore

Fitness Superstore is a legit, honest company that has superior customer service. Prior to any purchases I make I do an obsessive amount of research. I was wanting a remanufactured Matrix Climbmill as I didn’t want to take the chance of buying used or refurbished and buying new wasn’t an option. Finding a company online to purchase a remanufactured piece of exercise equipment over $5500 was a huge risk and through my research I was startled to find many scam companies. I actually found more scams than I found real. My research kept me coming back to Fitness Superstore as they appeared the most legit with the best cost and customer service so I took the risk and spent over $7,500 on a remanufactured Matrix C7xi Climbmill and a Viking Rower and after all is said and done I am happy to give this company 5 stars. Were they perfect? No, there were a couple minor things along the way but any errors were quickly remedied and made up for by their stellar customer service. The minor issues included; They didn’t send the mat for the rower with the rower, instead they planned on sending it with the climbmill, however, the climbmill wasn’t scheduled to be shipped for an additional month after the rower which didn’t make sense as I wanted to use the rower immediately. 1 quick email and they quickly realized the error in that process and shipped it overnight. The climbmill arrived close to their estimate in immaculate condition, extremely well packed in a crate, seriously, no one could tell this was used except for the wheels that it rolled on to be moved, which I could care less about. The sweat tray was missing and again 1 quick message and they corrected it immediately, apologized for the error and sent it out. So, for all those obsessive researchers out there - look no further. Use this company, they are human and not perfect, but the best you will likely find and people you can trust. Through the entire process I likely sent them around 20 emails and every time they got back to me immediately answering all of my questions and concerns without a hint of irritation. It is rare to find people anymore that take pride in what they do but that is my assessment of the individuals that work there. I would use them again in a heartbeat. Josh Sizemore 7/26/2022

Angela Bartley

We ordered a refurbished Icarian 624 Super squat from the Fitness Superstore. Although we were anxious about ordering such a large and expensive piece of equipment from a dealer we did not know, we really needed that piece of equipment to complete our gym. We are so glad we did. There was excellent customer communication from the very beginning and throughout the entire process. They also were able to send us pictures from the warehouse when the equipment was complete and again once it was crated. When we received the equipment, we were extremely pleased with the result. It was beautiful and fully functional. Our delivery person noticed there were bolts loose on a pad and were stripped and needed to be replaced. The customer rep was able to send us a new pad with a new bolt that fit perfectly. We are extremely satisfied with our customer service and with the condition and function of the equipment we purchased and look forward to future purchases with the Fitness Superstore. We appreciate you taking care of us and going the extra mile what doesn’t happen now a days. Keep it up the great work!! Vince and Angela - Michigan