Astound Broadband Powered by Wave

I can have someone reach out. What is the best way to reach you.

Yes you can pay over the phone

No watching tv right now

Patty Aguilar Ask for the Main Menu. Then ask for Technical Support. You can do all of that without paying the bill.

Oh no 🙅... Idk...id say call but your 📱 system is 👇.... Im sorry 😔

There is an outage in the West Sacramento area and we do have technicians headed there to begin fixing it. The estimated time for it being resolved is 7pm. I am sorry for the inconvienence.

Look for will, usually he has a way

In person. There are two help desks with representatives there during regular business hours.

If I am understanding your question correctly: can you use an Ethernet cord for hard wire? The answer is yes.

I would recommend reaching out to us by phone or chatting with us online if you are having issues so we can assist you further. We are available 24 hours a day, 7 days a week at 866-928-3123, our chat team is available at wavehome.com Monday-Saturday 8am to 8pm and Sunday 8am to 7pm, or you can message us on Facebook or Twitter. -Jason

You can call the call center to put in a request at 866.928.3123.

There are, one I spoke with was in Pennsylvania,they weren't of any help very rude too. Your best bet is to go with another cable company. I will no longer give wave any of my money and I found way better service your best bet is to shop around wave and the employees are a bunch of crooks,trust me on this find another cable company.

We apologize for the long hold times. Our general number is 866-928-3123 and we are available by phone 24 hours a day, 7 days a week. Our hold times do tend to vary hour by hour and day by day. For most questions, you can also visit your local Wave store and get assistance. We also have our chat available online at wavehome.com. Our chat team is available Monday-Saturday 9am to 7pm and you will see a chat icon on the bottom right of our webpage when an agent is available.

Hi J, there are no termination fees as we do not hold our residential customers to contracts. If you have a business account I would recommend to give us a call at 888-202-9820 to further clarify your account status.

Hi Michael, there was no outage in West Sac today. If you are still having any issues please contact our technical support department at 866-928-3123.

Trying to find out

Hi Dena, our customer service department is open. Feel free to call in at 866-928-3123 and we'll get you taken care of.

I don't doubt it one bit, I'm not at all a pleased customer. They reel you in at the beginning then within 4-6mos your bill doubles and your channels vanish. I do not recommend any deals they offer for they dont follow through on what you signed up for. This was my experiance I'm still disputing some issues. It sucks West Sacramento residents doesn't get a whole lot of choices,like Comcast, ect. I'm looking for another cable company and internet service thats fairly reasonable. Any suggestions please post. Also Waves internet sevice is not that great either.