Wells Fargo ATM

Andrew Semaan

I came to close my account and they basically wouldn't let me. They said I would have had to wait hours. This is ridiculous. If they reply to this comment, I don't care about your crocodile tears. Fix the situation by letting customers close their account without waiting hours! Other banks let tellers close accounts in minutes. There's no reason why I should wait hours for a "banker" (who is just a teller) for such a simple transaction that requires referring to the teller anyway. It's a manufactured inconvenience entirely the fault of Wells Fargo. Also, the Indian teller lady at first stated it was possible to empty account then call to get it closed. But I kept asking why I couldn't close it. She became rude to me and then when I asked her about the option to close out the account by phone, she suddenly reverse course and said it wouldn't be possible. I then went to a different Wells Fargo nearby and they emptied my account and told me to call, which then got my account closed. so that lady at this location basically purposefully decided to give me bad customer service to try and harm me because she did not want to serve me. Really unprofessional and disgusting.

ANITA PARYANI

Stephanie assisted me ( I believe she is manager) I never met a more polite professional and superb individual in the field! She took care of me ASAP! I highly recommend her and this Wells Fargo only because she is a ray of light ! Deysi a staff member was also polite and Shannett as well! Thank you ladies for taking care of your customers! Many thanks again to Stephanie for making the Process easy and fast! 🥰

lorna allen

The staff is very Personable, professional, efficient and friendly. One of my favorite branches, although its a great distance from my home.

Jade Meyers

I bank here for my Job and am NOT the easiest customer as I’m usually bringing at least 5 deposits at a time with a change order for my store . Whether i walk in with 5 hours or 5 mins to sore before close the staff is courteous , helpful and friendly . They all know me and all know my situation and even when it’s frustrating they’re so good to me. I appreciate them so much for making tm day run just a little bit smoother . If I could give them 10 stars I would . Thank you carle place Wells Fargo ! Your professionalism is unmatched !