Lithia Ford of Klamath Falls

Ashleigh Joan

If you are a younger person, don’t go here. They’ll pressure you into buying a nicer newer car for the money that will have problems in less than 3 months that of course none are covered under warranty. “This is a big purchase that you will be thankful for in the future” but in reality you constantly have to get things done at different places and spend more and more money. They don’t care about you or your needs as a person buying a car, you are a paycheck to them.

Don VonderBurg

Very polite and informative. Dani always has a pleasant smile and brightens the day. Service crew always discusses any issues and what the resolve will be.

Darren Brookshire

it's not the local dealership .. it's Ford motor company .. they don't stand behind their recalls.. and do not care about the customer that buy the products.

Nick Glaser

Worst customer service in the industry! Bought a truck with 40,000 miles on it and broke down on the first road trip. They would not return my calls or pick up when they saw my number. Sold me a “ bumper to bumper warranty that covered everything” they failed to disclose that it didn’t cover the exhaust components. They also failed to mention that the vehicle was manufactured in Canada and voided any warranties, especially the 100,000 mile extended warranty that would have covered the exhaust repair. The sales manager Kirby was rude and the dealership is full of crooks. Wasted $38,000!