The Joint Chiropractic

Category: Chiropractor in Downey, California

Address: 12050 Lakewood Blvd, Downey, CA 90242, USA

Phone: +15624185487

Opening hours

Sunday: 10AM–2PM

Monday: 10AM–2PM

Tuesday: 10AM–2PM

Wednesday: 10AM–2PM

Thursday: 10AM–2PM

Friday: 10AM–2PM

Saturday: 10AM–2PM

Reviews

Maria Moyer

Jul 21, 2022

All is going well after completing 12pg packet to reinstate my a/c. The process was a bit long. The clerk/cashier handled very well. My doctor was extremely concern about my condition. I'm happy to have returned. Thank you!

karla valdivia

Jul 5, 2022

This message is directly to the manager Anthony. Sounds like you’re not listening to what the bad reviews are telling you. Which is your Reception. It’s not one, but both I’ve seen there. And it’s true, they are incompetent. They don’t have any knowledge of what they are selling. They lecture you for reasons why you should keep coming but that should be the Chiros job. They are on personal calls and totally ignore customers waiting to ask questions or be checked in. Take the time to train them, because looks like they are not going anywhere. They need to be more sympathetic and more attentive to your customers. Customer service is everything! Everyone has bad days I know. You keep replying this to people, but every time I go, it seems like a bad day. The doctors are wonderful. Don’t let reception ruin the customer/doc relationships. I have the power to change my review. Change my mind. ***update *** spoke to Anthony. Wonderful person. I will wait and see results. Promise I’ll change my review. ***update*** 7/04/22 great service. New front desk clerk was nice and professional. Husband came back after a few years and loved it.

Nestor Castaneda

Apr 13, 2022

Never had an issue with the chiropractors. The issue was when I wanted to cancel my plan. About 3 months ago I went in wanting to cancel my plan and my wife's. Both under my credit card. The lady helping me didn't want to cancel my plan and was very pushy. After being tired of going back an forth, I decided to freeze my account, which is what she pushed me to do. Fast forward to yesterday...I go in to cancel again because frankly right now it's an expense that I cant afford. When I go in, I am first told that I can't cancel my wife's plan, that she has to come in in-person even thought it's under my credit card. I straight up told them that my wife will not come in because she will not want to deal with employees because she knows they're going to push her into keeping the membership. To top it all off I was also told that they couldn't cancel mine either because it was frozen and that I would have to wait until it's reactivated. I told the employees that I wanted to cancel before my account reactivated because I didn't want to pay another month. They said "the system" wouldn't allow them to cancel my plan. So now I have to wait to be charged before I am able to cancel my plan. I will definitely not be coming back as they are forcing me to pay for another month before I can cancel.

Reuben Gutierrez

Apr 10, 2022

Their doctors are the best chiropractors anywhere. I always can count on excellent adjustments. I always walk out of there with my spine aligned.

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Questions & Answers

Do not want you to withdraw from my account. I signed up only for 2 months and was told after that it would be $10 a visit. I want to get refunded for all the months you charge me. No call back from you. I can't leave my home I have elderly mother.

Leonor Beltran | Jan 3, 2021
MsDonna | Jan 4, 2021

I don't work for this company

Will I receive the same chiropractor every time?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

You will not automatically receive the same chiropractor for each of your adjustments. We make our doctor schedules available so that if you find a doctor you prefer, you can stop by when they are at The Joint for an adjustment.

Do you offer chiropractic adjustments for children?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

Yes, our chiropractors can adjust children of all ages, including infants and toddlers. We have discounted pricing on plans for those under 18.

Do you have private adjustment rooms?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

Our clinic is an open adjustment room, so we do not have private rooms for our chiropractic adjustments. Further privacy in order to discuss issues of a medical nature will always be accomodated. You will remain fully clothed for the duration of your adjustment, so we recommend wearing comfortable clothes.

How long do returning visits last?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

At The Joint Chiropractic, we aim to get you efficiently adjusted and back to your busy day. As a returning patient, your chiropractic adjustment will last approximately 5-10 minutes.

How long is my chiropractic adjustment as a new patient?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

New patient experiences at The Joint Chiropractic should last approximately 20-30 minutes. This includes completing initial paperwork, a consultation, exam, and adjustment.

Can your chiropractors adjust pregnant women?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

The Joint can provide chiropractic adjustments for our pregnant patients. One of the most important times for a woman to receive chiropractic care is during her pregnancy.

Do you offer massage therapy?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

The Joint specializes in routine chiropractic adjustments, and therefore we do not offer massage therapy. Our chiropractors can provide manual adjustments to help you with your current condition.

Do I have to sign a contract in order to receive an adjustment?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

We make it easy to receive chiropractic adjustments on your terms. We offer a wide range of care options including a walk-in price, flexible packages, and a discounted Wellness Plan. You do not have to sign a contract in order to drop by The Joint Chiropractic and receive care.

Are your chiropractors real doctors?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

All of our doctors at The Joint Chiropractic are licensed Doctors of Chiropractic with the years of experience needed in order to best serve you, and perform recommended adjustments.

Do you accept insurance?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

We do not accept insurance. We are dedicated to making chiropractic adjustments accessible to everyone, and therefore we keep our prices lower than most co pays, eliminating the need to accept insurance.

Are you open on the weekends?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

Yes!. All of our chiropractic clinics are open on Saturday, and some are open on Sunday as well. The Joint Chiropractic is also open in the evening, so you can stop by after work when most clinics are closed for an adjustment.

Do I need to make an appointment?

The Joint Chiropractic (Owner) | Jan 3, 2021
The Joint Chiropractic (Owner) | Jan 4, 2021

No! We are a walk-in chiropractic clinic, so you can drop by for an adjustment when it is most convenient for you. However, we recommend giving us a call before your first visit to learn the best time to come as a new patient. Some locations do not accept new patients within the hour before closing, and some offer the option of appointments for new patients if you would like.

Does anyone know if Insurance’s cover the sessions ? I have scoliosis and looking for my back pain

Karina | Jan 3, 2021
Debra Finch | Jan 4, 2021

The Joint does not take insurances, but they have very reasonable programs you can use that makes going user friendly. You can call them and they will explain the plans they have.

Do you accept Aetna insurance?

Elizabeth Quesada | Jan 4, 2019
Zaira10j | Jan 5, 2019

They do not accept or process/bill any type of insurance, as listed on their website.

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