Address: 14900 Pacific Ave S, Spanaway, WA 98444, USA
Phone: +12535379353
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
josh mckee
This place has to be one of the lowest rated Mcdonalds, around, literally everytime I go here, it's either closed early closed dining room(not enough staff),(or without any reason), shake machine is down 50%, of the time, extra long drive thru times, forget something on your order, and out of something you probably want, most of the time, but I will say they do have a few workers here, that, without them, it would be even worse, like the lady mom, I think they call her, but she has a nickname and everyone knows her that works here, so they know who I'm talking about, she is great, and makes the long wait worth it, as she is very friendly and apologizes eveytime, something is wrong, in the drive thru, and I give her much credit for staying here so long, but it is getting better, than it used to be, and that is saying something,
Gabriel Guerrero
Every time I try to come back to this location, no matter which crew is on staff - they always, ALWAYS get my order wrong. Either something is missing or it's just flat out not my order. This isn't an issue if it's an every once in a blue moon type deal. But, with no exaggeration, it's EVERY time I come here. It appears the staff don't care about getting orders right and are just pushing people through as quickly as they can, I don't think I will be giving this location another try.
Pauline Sundby
Service has been reliably subpar here for a while, but the past couple weeks have been the worst I've ever seen. 1) Check your order. They WILL forget at least one thing, every time. 2) They don't pay any attention to their drive-through lines and will consistently help people in the wrong order, even if you've been sitting there with no one else in line for several minutes. Someone will pull up in the other line and get helped first while you continue to wait for them to notice you. This happens so often it's become a running joke in our family. 3) They are now parking people from drive-through orders to wait for the rest of their food and then forgetting about them. You won't realize they lost your order until you've been sitting there for 20 minutes and finally go in to see what's going on. 4) Curbside pick-up is a joke. They aren't even processing the orders unless you go in and ask what is happening with them. Last night I waited for 20 minutes for my curbside order, while they weren't even busy. The app says they should bring it out within about 5 minutes - that's a laugh. Meanwhile, drivers were getting through the drive-through quickly, and there was no line. I finally went in to see where my order was and was told my food had just finished and they were pulling my drinks. It still took them another 10 minutes after that to bring out my food. There were at least 5 other people with curbside pickup orders that arrived after me... they were all waiting in the same situation. I'm giving 2 stars because at least most of the people working the cash registers seem nice, otherwise I would give 1 star for the poor training, lack of any kind of management, and the failure to correct ongoing problems. We are a busy family that eats at McDonalds far more often than we should because of our hectic schedule, so I put up with a lot over the years for the sake of convenience, and just grin and bear it, but enough is enough. We will just go elsewhere.
Sunshine Chase
well from my experience, t's a 50/50 chance that you get all your food when going through the drive through... and if you use door dash and order breakfast, I guarantee you won't get your hashbrowns. The last 5 times we have ordered breakfast, we have gotten our hashbrowns ONCE. I'm attaching a picture of one of our recent orders. It looks like they are filling the order but not realizing it says MEAL (Ml-hb) and HASHBROWNS. I wish you could pick where your food order is placed, but door dash always defaults to this location. And if you complain to door dash you get a .20 cent credit each...
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11:00 P.M.
This McDonalds is in Walmart. There is no drive through.
Breakfast is 24/7
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