McDonald's

Paul Bresnahan

This McDonald’s always has fresh breakfast sandwiches and great hot coffee. That’s all I want first thing in the morning

Robert Cook

Today July 27, 2022. I order at the drive through for the “2 for $3.50” meal with a Lg Iced tea. I get to the cashier who somehow says I ordered 2 McDouble’s ( which I did not, and my ordered was confirmed at the order placement). Now person at cashier was a male, person accepting my order female, 2 different people. Anyway I’m informed the 2 for $3.50 no longer contains fries as an option. I was not informed. I asked to speak with a manager and the young man asked WHY? 🙄, I did not appreciate it. I responded I’d like to speak with a manger and he asked me what my problem was, to which I responded the only problem I have is you’re not allowing me to speak with a manager. He then rolled his eyes at me. So another young man (perhaps same age as original) tells me same, I explained again my scenario , he then says I can change the order but it’s gonna cost me $8, I declined but then told him how I did not appreciate the young man not respecting my request nor him rolling his eyes at me. HIS response was that he as well was a manager. I stated, do YOU as a manager understand that when satisfaction is not obtained then someone else is usually summoned? I asked for regional manager and he told me HE was the regional manager. I asked him if HE was the one who trained him to roll his eyes at a customer if they request to speak with someone about service? That seemed to shut him up. I’ll be conferring with an owner of a franchise at another location to complain about this since I called thise stores location, and the number for this location is “not in service”. No kidding. Try the number in the site, I did it four times. The food is McDonalds. Never gourmet but hits the spot at times but no li get priced competitively with far better fast food options. As for SERVICE? These two young men would BENEFIT GREATLY BY JOINING THE SERVICE AND KNOW WHATS ITS LIKE FO GIVE…AND GET ATTITUDE IN RETURN.

Matthew

I purchased a drink asked for no ice because I have sensitive teeth and was told it’s policy all drinks need ice. A little weird but I poured some out and let it melt. Upon trying to refill the small amount I poured out I was told they have a no refill policy and I’d need to buy another drink with ice. I feel like keeping customers happy and coming back would offset the 20 cents that a drink legit cost but that’s just me. Not going here again specifically the one of the Lynn way.

Michael Oum

Horrible experience order a sprite but instead they gave me fries that I didn't order and when I told them what happened they act like they didn't understand me and when I asked to add the drink they said they was too busy to add a drink when I was the only car in the drive thru, I hope management take this to account but probably not