Domino's Pizza

Chris Ngarambe

Going to this place would simply be a waste of your time and money. Nobody uses gloves when making the pizzas, they’re constantly touching other things then go make the food you’re gonna be eating with washing their hands. To make a long story short do not go here lol.

Brendan Lewis

Addition to comment (4-8-22): I'd like to add an update to this review after the owner stepped in and truly did all he could to make it right and I commend him for it. He addressed the issue right away by immediately posting a reply to the review. He then continued to correspond with me through email, genuinely interested in detailed feedback. I thought it was important that potential customers know this before reading the comment, which I do still believe should stay up. I can't tell you whether they've improved or not but I can see that the ownership is making an effort. ORIGINAL COMMENT: The lack of concern for hygiene by an employee at this location really bothered me when I noticed her chewing over my food at my visit earlier tonight. The manager there greeted me as soon as I came in and quickly asked about my order, which was nice, but that was the end of my positive experience. After being told it would be 3 min, it was well after 5 min when I noticed they were opening and closing all the waiting boxes of food and trying to re-organize my order and others' orders. Another woman working there was eating while she was checking these boxes and I noticed that she was opening one of my boxes while eating something directly over it. I spoke up and asked if she could not eat over the open box of my food. That would be a problem normally but during a pandemic, something dropping on my food directly from a stranger's mouth is absolutely disgusting and dangerously negligent. And I know what it's like on the other side of the other side of that counter , having worked at 3 different Domino's myself.To compound the problem, she didn't apologize, she didn't even show a concerned look. She just seemed annoyed and simply pushed the open box a little further away from her and then looked away. The manager was certainly in ear shot and said nothing. I really couldn't believe it. I do appreciate the service from food workers and, with low staffing during this economy, I always try to reward great service with tips and positive reviews. But I also feel compelled to do the same in the opposite case.

Lourdes Rios

I made a purchase at 7pm on Christmas Eve 2021 and didn't received my order until 5 hrs later very cold and dry. When the delivery guy finally made it to my door he was very apologetic and said that I wouldn't be charged for my food. He was the only driver that reported to work. I was charged. When I tried calling them about it they would pick up the phone a literally just hang up. I continued to call weekly and still got hang up calls until I finally got an answer and it was the manager. He told me that the corporate office was handling the refund. It has been 3 months now I still haven't received my refund. This is unacceptable I shouldn't have to wait 5 hrs for my food to be delivered nor should I have to wait months to be refunded. I will never order from Domino's again. The one star was for the effort the driver made to show up to work on a Christmas Eve holiday.

Kathy G

Made an online order, put payment option cash. Seeing I didn’t have it in full cash I called and asked if I can pay remainder from my card. Someone transferred me to dominoes pizza in methuen and I was on hold for 35 minutes. Since I …Sorry you had such a poor experience. If you email me your address and order # at [email protected], I can send you a gift certificate for next time. Have a great day and stay safe. Henry