Courtyard by Marriott Providence Downtown

Jaymie Phares Marocco

Parking is not just expensive - it’s non existent if you’re car is over 6 ft tall. They have a small lot on the top that people park in, and it was always full. When I asked the front desk what we were to do, they said to park in an outdoor lot that was not part of the hotel, not secured and not easily accessible from the hotel. The room was dirty, and the only thing it had going for it was it was spacious. It only fit the bare minimum for a hotel stay.

Christian Trippe

Centrally located in Providence, the Courtyard is in a small plaza near some shops and across from the park and mall. Easy enough to get to (once you manage the disaster of a highway that is 95/195) and has an attached parking garage and some uncovered gated parking outside the lobby. Parking garage is on the opposite street from the main entrance, but has an elevator that brings you up to the lobby. You have to take another elevator up to the rooms just past the lobby. Parking is $30/night and a key card is used to get in that doubles as a hotel key card. The machine/card was not working to lift the gates on our way out. Luckily, there was a worker trying to fix it at the time and he kindly helped us get out. Guest services were nice, but the manager was chit-chatting with another worker while he let a junior worker check us in. Made it confusing while checking in. Was easy enough to get into the room and the room had standard amenities. Good AC, mini fridge, easy access for outlets bedside and near the TV stand, bed was comfortable, had a nice deep couch that would fit 2 easily or allow for one shorter person to put their legs up but not lay down fully, and a nice desk with pull out tray for working. The place was very clean also. The walls felt cheaply done though and could hear through them. They used cheap/outdated wallpaper so felt like a cheaper motel. The bathroom door and floor tile also had an old, commercial style. The bathroom as a whole had paint chips, there was a crack in the shower tile, the shower head’s escutcheon was not adhered properly exposing a hole in the wall. There was also plumbers tape hanging from the shower head connection. Overall, this place is only a step above a motel and serves as a clean and convenient place to stay in Providence. You are paying for the location. I spent $450 (with taxes+fees) for one night and only did because we were in town for a wedding. I believe this price was inflated because it was a graduation weekend for several colleges in Providence. I wouldn’t pay more than $200 to stay at this hotel again. Disappointing to have the name Marriott associated with this location.

Michael Marceline

We had to leave in the middle of the night and could not use our room, because there was a broken AC unit in our hallway that sounded like a tractor trailer truck. Front desk employees seem tired and disenfranchised. None could help us get a room on a floor without the intrusive noise and none seemed to really care. zero apologies were offered. we were told to call the manager in the morning. we did, but none were available... are you seeing a pattern here? nothing is their responsibility and no one has any power to help. AVOID this trash heap at all costs. they just want to take your money and could care less whether you can actually use your room as intended. Boo! HISS!

William Held

The staff was helpful and accommodating. The rooms were nice, but some work had been done in the bathroom area and poorly repaired. This did not affect the functionality, but it diminished our first impression.