Address: 509 Main St, Saugus, MA 01906, USA
Phone: +15086715169
Sunday: Closed
Monday: 8:30AM–4PM
Tuesday: 8:30AM–4PM
Wednesday: 8:30AM–4PM
Thursday: 8:30AM–7PM
Friday: 8:30AM–6PM
Saturday: 9AM–1PM
Nasser
Not a great experience with Webster First. Simple requests like making an extra payment towards principal turn into huge ordeals (that don't work). It's 2022, at least offer the basics.
Mladen Milosevic
Had a horrible experience today. They basically kicked me out and treated me as a criminal. But let me start from the beginning. We are traveling overseas and needed to withdraw money; unfortunately my credit union doesn't have a branch in MA, so I went to Webster as a co-op. If you ever withdraw from co-op, you probably know most credit unions have a daily limit for people from co-op credit unions. For that reason Webster was the third CU I was going today. While the first two credit unions just verified my info, balance, and gave me funds, Webster was quite different. They basically kicked me out because I was going to other co-ops before!? Both the teller and supervisor "were not comfortable dealing with me". I was trying to explain, but they wouldn't listen and told me they cannot assist me, basically asking me to leave. I asked them to call my credit union since my credit union suggested that I go to multiple coops as a workaround for the limits, but people from Webster just refused and kicked me out.
Ian Cannon
I’ve been with Webster First Federal Credit Union since May 2021, when Pride Hyundai’s Finance Office arranged my car loan with them. I recently financed another vehicle and opened a checking account. I love credit unions because they are member-owned and not-for-profit. They have the best, lowest rates. They treat me like a human instead of someone from whom to make money. I’ve been with credit unions for over 40 years using services including; line of credit, mortgages, car loans, checking and savings accounts. Webster has “shared branches” which allows me to deposit and transfer funds with my long-time California-based credit Union. Also CUs in this network have use of ATMs in 7-11 stores with no fees!
Alex Brito (Lex)
This place can easily be a great branch but the personnel are questionable . I always have problems making transactions with DCU , whether it’s getting balance , ID for a deposit , or just overall friendliness and ease for me the user . Now with Covid they are requiring you to wear a mask regardless of vaccination status . Yet every time I walk in the branch manager Bruce Torrey is on his computer doing nothing , and never has had a mask on ! The double standard here is out the window . There have been times where I just drove 30 minutes to the nearest DCU instead of going five minutes down the road to make a deposit .
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Yes, someone else can make a payment on your behalf. They can pay with cash, a check, or as a transfer out of their Webster First account.
There are no pre-payment penalties for any Webster First consumer loans. You can pay extra or pay off your loan early with no penalties.
Yes
You do not need to have a particular vehicle picked out in order to apply for pre-approval.
Yes, you do need to be a member in order to obtain a loan from Webster First, however, you don’t need to be a member in order to apply. We can sign you up for membership when you finalize your loan.
When applying for a loan, you will need to provide proof of identity, such as a driver’s license. When finalizing your loan, your loan officer will provide you with a list of any other documents you may need to provide in order to have the loan disbursed.
You can place a stop payment on a check by completing the form in online banking or our mobile app, contacting our call center, visiting a branch, or via telephone banking. Please note that there is a fee assessed for each stop payment order. Refer to our fee schedule for more information.
You can re-order checks at a branch, using the mail order form provided in your current box of checks, or online. When you are ready to re-order your checks online, please make sure to have your check re-order slip ready. To place an order, log in to Harland Clarke’s check reordering website. You may log in using your Order Identification Number and Check Number found on your check re-order form.
Visit websterfirst.com/careers
Banks are for-profit financial corporations that conduct business to maximize the price of their stock and profit for their stockholders. Credit unions are not-for-profit financial cooperatives that conduct business for the mutual benefit and general welfare of their member owners.
You are eligible to join Webster First if you live, work, worship, or attend school in Essex, Middlesex, Suffolk, or Worcester County of Massachusetts. Businesses and other legal entities located in Worcester, Essex, Middlesex, or Suffolk Counties, Massachusetts are also eligible to join. Additionally, you are eligible if you are a current Webster First employee, are a volunteer in the community, or are the spouse of someone who died while within the field of membership. Members of the immediate family or household, and organizations of anyone meeting these qualifications are also eligible to join.
Your member number is the number all your related accounts are bundled under. Many Webster First members have a checking, savings, and investment account all associated with the same member number. Your member number is listed on the top of your printed statements or eStatements. Under your member number, each individual account will have its own account or MICR number. In most cases, each account number contains your member number. Your account number can be obtained from your checks, online banking, or the mobile app. To find an account number in online banking, click on the desired account, and then click “Account Details:” To find an account number in our app, tap on the desired account, then tap “Details:”
Hi Paula! You can find more information about our student lending options here: https://www.websterfirst.com/home/products/lending/student
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