CVS Pharmacy

Lisa Gentz

Customer service in the pharmacy is not good. I realize pharmacies are busy and my husband and son have both worked for CVS so I know the pressure can be high in the pharmacy but the staff is just downright rude. It took 2 weeks for a prescription to be filled and I still had to wait 20 minutes while they “expedited” the fill!! They used to be great but they are forcing me to look at alternatives!

Katie Tate

I would avoid this pharmacy at all costs! They rarely have prescriptions filled when they say they do even though they call/text you to come pick them up. They take days to fill some prescriptions despite texting me to come pick them up. I've been told several times to come back later to get my meds only for them not to be ready even when I come back the next day. You will save time going anywhere else but here.

Daina Thome

This is the worst pharmacy in Marion. They consistently overlook prescriptions and fail to notify of v refills. My rx is vital to my health care. I changed stores once but went back because of location. I will switch once again for good.i would love to be contacted by store management.

K J

1 year ago I would have given CVS pharmacy a 5 star review. I don't even know what happened. They used to be very friendly and professional. I know everyone is stressed and pharmacy personnel have increased responsibilities due to COVID, but this is unreasonable. Every time I have needed a medication for weeks, it has said "in process" on the app for hours or even days and I have to call to get it filled. I have been lied to several times recently by staff. Today, it was over a medication that was needed by a family member today and I was told it was "being counted and would be ready in less than 1 hour". My husband went to pick it up an hour and 15 min later and it hadn't been started. We are required by our insurance to get our medications at this pharmacy or we would be taking our business elsewhere. We may anyway and just pay higher co-pays. I can't stand being lied to by people in health care.