JFHQ

Jonathan Rogers

Garcia at the front desk didn't even stand like a soldier. The young lady behind the counter just sat there all lazy, looking at her nails. Ever time I go in for an issue, whatever department I need to see has always had an issue with being able to function, and I'm never admitted in. "This just came down to us this morning" and "Their system is down" are always the excuses. Don't go there for ID or legal issues, the RAPIDS office and Staff Judge Advocate Office are always closed, never answers their phones, sometimes you can't even leave a voicemail. I guess this is how things are run in the Army when they try to be a state agency like DMV or EDD. The "soldiers" don't even walk like professional troops, its lazy with their head down always on their phones. Everyone who works there should be fired and replaced with people who actually want to do their jobs.

Gail Harriss

Appointment Scheduler does not function. Appointment calendar does not function, can not select a date and see available times. Phone number is useless. can not contact any live person to request information. it does not deserve the 1 star given.

Myron Heitman

Not able to contact them for anything. Their phone goes directly to voice mail, and instructs you to make an appointment online. Went to the site, and NOT ABLE to make an appointment. Also, the voice message was VERY unprofessional. Not what I expected at all..... If I could leave 0 stars, I would...

Winston Wolfe

Exactly as I anticipated. Well organized, professional. Proud to see my Brothers and Sisters in Uniform. Arrived early, processed early (wife had an expiring ID Card). The Rapid system works and the professionals here did the rest. Mac AOCM USN (Ret)