Aaron's

Jerry Crawford

This is absolutely absurd and beyond understanding. Over 2 weeks ago I ordered a simple bed with a headboard. To make a long story short I have a mattress a box spring and a metal frame so far. The store manager his name is edwick, says there is a staff shortage. He has no one to help him. I can identify with that and understand. Then before they get ready to deliver, he tells me I need more apparatus for my bed and it end up costing me $16 more a month. Payments went from $75 to over $90 a month. I'm scared to death to say anything because I don't want what I have already taken away again. I did not want to go to Rent-A-Center, because they make you pay almost 12 months more then Aaron's, and I did not go to them because their monthly payment amounts to 128 the only problem I'm having at this point is that it's only a $22 difference to get a better brand and have everything delivered properly and intact. I am so disappointed because I have thought that I had finally found some place that was fair to the general public. I was certainly wrong on this first purchase I have been on the phone to Atlanta Georgia corporate office twice now and I am still in a rotten position this is pitiful and very unprofessional

Shiane Fawcett

This particular store on Stockton Blvd. In California is beyond rude. We purchased a bedroom set and the bed was used and we call and call and no one ever answers. So I call corporate and they are of no help either. They specifically told me I must speak to the store manager at the store and they cannot assist me not help me. What the heck why have a customer service line etc if you cannot even assist properly. We spoke to a manager named Vee and he was swearing etc to us and then try and flip the conversation and state we were swearing and not one cuss word even came out on our end it was strictly the manager. He then said he couldn't help us. This is by far hands down the worse customer service etc company I have ever dealt with. So looks like we got free furniture and will be seeing Vee in court.

Bedher Moro

the manager is a very arrogant person and does not like to serve or give information about the store's products, he is very rude and a very racist person the store is located in stokton

Delvita Rollins

One young man all by himself handling everything by himself. He really needs some help. And not doing a good job at it. Update…. I have been paying on a 55” tv for almost a year now with a year to go and the other day my grand daughters were playing in the living room with my cat and the tv fell. Oh well accident happened,so I called you guys to let you know what happened and I was told to call back in a week for them to check around different locations for a tv for me. Now I call back this week to find out that you don’t even give a loner tv to a customer if they need it. Why does my renters insurance have to take care of my tv while you still claim I’m renting it? Answer that question for me please…,,Update all I need to say as this matter has been taken care of by an angel named Mr. P from upper management in Aaron’s thank you Mr. P you are an angel from above 🤗😋