Susan's Exterminating

Adrienne Gabriel

Everytime they come out I see mice within two months. They just throw poison around in the basement and that’s it. A proper response would have been. We are sorry you had a bad experience with us. How can we make it better. This is very unprofessional.

Sarah Espeland Remington

We bought a "fixer upper" home, and a mouse infestation was one of many things we needed professional help with right away. I gave Susan a call because her marketing/web presence is very warm and welcoming, and I wanted to support a family/woman-owned business. I am SO glad I did. She is friendly, non-judgmental, and knowledgable. As I was explaining the situation, she pulled up my address online and talked me through the likely scenarios given its location, size, and age. She sent Tom out to deal with the problem within a few days (it was a non-emergency). He identified likely entry points and how to seal them, adjusted his baiting approach because we have dogs, and answered all of our questions. Afterwards, Susan even referred me to a friend/client of hers who can help us with cleaning. This level of kindness and local knowledge is why I am glad I called Susan rather than a major national company.

Shamika Tabb

Don’t recommend! Scam scam scam!! Sprays sugar water around you home to keep paying them to come back ! Be aware!

KingDrew

I had two exterminations and I still have roaches. I don't know what formula they use but it doesn't work. The exterminator was very nice though, the service suck!!!