Mazda of Gastonia

Category: Mazda dealer

Address: 4811 Wilkinson Blvd, Gastonia, NC 28056, USA

Phone: +18558899834

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Jet Fire

Sep 1, 2022

Not sure where to begin. All I have to say is that I had an amazing, smooth experience from beginning to end. After getting the run around from other Mazda dealerships (I'm looking at you Mazda of South Charlotte!!!) I finally found one that treated me as a valued customer. First off, speaking with Jimmy Grant was the best thing that could have ever happened. He listened to what I was looking for, asked all the right questions and gave me all the right answers. He is a no pressure, no BS kinda guy, very upfront and valued my time. I FINALLY ended up with a 2022 Mazda CX-5 of my choice and I could not thank him enough, everything went as smooth as silk. If anyone is in the market for a Mazda Jimmy is the guy you want to get in touch with!

Ian Gragg

Aug 22, 2022

Craig and Q were absolutely amazing. I walked in with a stressful situation and walked out with my problems solved. I highly recommend them both!!!

Cody Williams

Aug 18, 2022

Untrustworthy car dealership. Original lease had additional fees included, but I chalked it up to being careless. When I chose to purchase the vehicle, both the sales manager and sales coordinator had conflicting stories about why additional costs were included. Their stories didn’t match. Highly recommend going elsewhere for integrity’s sake.

Mireya Gaton

Feb 7, 2022

UPDATE 2/7/22 - A while back I needed help with my car and went in person. Actually, I have now been there twice this year and Daniel has been super helpful. My experience in person has turned my review to a 5 star and I happy that I have a Mazda dealer less than two miles away from home! ❣️ Worst customer service EVER! I called 6 times in less than 3 mins could not talk to someone to schedule an oil change, voicemail is full and chat does not allow to schedule sooner than 48 hours. Is Mazda, service is expected to be a bit better ;(. This dealer is closer to my house but they will not see me there!

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Questions & Answers

Do you offer used specials?

Mazda of Gastonia | Sep 14, 2022
Mazda of Gastonia | Sep 14, 2022

Absolutely! Please visit our website to view our current used car offers: https://www.mazdaofgastonia.com/used-vehicles/pre-owned-vehicle-specials/

Do they sell navigation cards that are compatible with 2015 CX-5 models?

Ghost InTheMachine | Aug 17, 2022
Ghost InTheMachine | Aug 17, 2022

Mazda's roof?

Read More

How do I sell my car to a dealership?

Mazda of Gastonia | Jul 18, 2022
Mazda of Gastonia | Jul 18, 2022

After you’ve received your trade-in estimate, it’s time for an appraisal of your vehicle! Our Gastonia dealership can take care of this step for you. We’ll examine the condition of your car and make sure it’s a good fit for our used car inventory. When you visit for your car’s appraisal, be sure to bring your trade-in estimate! Once we’ve examined your car, you can negotiate or accept our offer and finalize the sale. We pride ourselves on offering the fairest possible offer on trade-in vehicles, aiming to make the trade-in process transparent and simple for our customers.

Which factors can affect my car’s trade-in value?

Mazda of Gastonia | Jul 18, 2022
Mazda of Gastonia | Jul 18, 2022

There are a few factors that can play a critical role in your car’s trade-in value, such as mileage, mechanical condition, car features, exterior or interior condition, and market landscape. You can contact our experts for more information on this matter.

Will you accept my current car as a trade-in?

Mazda of Gastonia | Jul 18, 2022
Mazda of Gastonia | Jul 18, 2022

Absolutely! Mazda of Gastonia will help you put your car's value toward the new or pre-owned vehicle you truly want. Get started with our value your trade tool to get an estimated trade-in value from the comfort of your home.

Can you deliver my new car?

Mazda of Gastonia | May 19, 2022
Mazda of Gastonia | May 19, 2022

Yes, we can deliver your new car straight to your doorstep! Once all the decisions have been made, we’ll order your model for you and deliver it to your house as soon as it arrives!

Can I test drive a new vehicle?

Mazda of Gastonia | May 19, 2022
Mazda of Gastonia | May 19, 2022

Of course! You can visit our location or schedule an at-home test drive. The at-home test drive option is a great way to fully immerse yourself in a new vehicle. One of our insightful staffers will drive the vehicle to your location, answer any questions you might have about it, and get you behind the wheel!

I plan on driving my car for the next several years – should I lease or finance?

Mazda of Gastonia | Apr 19, 2022
Mazda of Gastonia | Apr 19, 2022

If you’re the type that drives a car until it’s ready to retire, you’ll want to finance your Mazda. You’ll eventually reach the point where you own your vehicle and will no longer have to make payments – then you can either trade in your vehicle or keep on driving it once you’ve gained equity.

If I want the latest advanced tech and features, should I buy or lease?

Mazda of Gastonia | Apr 19, 2022
Mazda of Gastonia | Apr 19, 2022

Those who are constantly searching for the best technology available would be better suited by leasing a car. This way, you can play with the latest gadgets and infotainment without worrying about your vehicle becoming outdated. Leases typically last three years or less, so you’ll be able to regularly access the newest features.

Can I customize my car when I lease?

Mazda of Gastonia | Apr 19, 2022
Mazda of Gastonia | Apr 19, 2022

When you lease a car, you won’t be able to customize it because it belongs to the dealership. Financing a car gives you the freedom to make any changes as you wish. If you plan on detailing or accessorizing your future Mazda, you’ll want to opt for buying instead.

Do you guys offer certified pre-owned models?

Mazda of Gastonia | Mar 20, 2022
Mazda of Gastonia | Mar 20, 2022

Yes, you can browse through our CPO inventory on our website!

Do you have 2022 Mazda models in stock?

Mazda of Gastonia | Mar 20, 2022
Mazda of Gastonia | Mar 20, 2022

Yes, there are 2022 Mazda models available in inventory!

Are you open on Sundays?

Mazda of Gastonia | Mar 20, 2022
Mazda of Gastonia | Mar 20, 2022

No, all of our departments are closed on Sunday.

Can I trade in my car for a cheaper car?

Mazda of Gastonia | Mar 20, 2022
Mazda of Gastonia | Mar 20, 2022

If you still owe money on the car, you can trade it in for a cheaper one. If, for example, you owe $15,000 and the car is worth $20,000, the dealer can purchase the car as a trade-in, pay off the loan, and put the $5,000 toward your new auto loan as equity. If you don’t owe money on the car and own it outright, there’s nothing stopping you from trading it in for a cheaper car; you can do what you’d like with it.

How soon can you trade in a financed car?

Mazda of Gastonia | Mar 20, 2022
Mazda of Gastonia | Mar 20, 2022

There’s no time limit that’s set in stone, but it’s a good idea to wait until you have positive equity.

Can you trade in a financed car?

Mazda of Gastonia | Mar 20, 2022
Mazda of Gastonia | Mar 20, 2022

Yes, you can. If you have positive equity on the car (as in it’s worth more than what you currently owe), you can trade it in easily. The dealer will purchase the car and pay off the loan, then they’ll put what’s left toward the new vehicle price, giving you a major advantage. If you have negative equity on the car (as in it’s worth less than what you currently owe), the dealer may still buy the car and pay off the loan, but the difference will be rolled into your new car loan — meaning you’ll still need to pay it off eventually.

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