Red Robin Gourmet Burgers and Brews

Category: Restaurant in Chicago Ridge, Illinois

Address: 103 Chicago Ridge Mall, Chicago Ridge, IL 60415, USA

Phone: +17084598468

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Dave Schutte

Apr 15, 2022

Great food, with great service. My wife and some of our family visited and have no regrets. The waitress was great. The manager came and checked to make sure we were all satisfied. My favorite thing was the pineapple upside down shake, it's a MUST TRY.

ayeyo dajah

Apr 4, 2022

Dion was an amazing service even tho he wasn't our server! He helped our server out with the kindness in his heart. He loves his job and making consumers happy you can tell it in his tone and manners! We love to see it after waiting 45 minutes! We tip them well and the staff is AMAZING PEOPLE LOVE YALL! I Hope you go far Dion!

Emily R

Feb 28, 2022

First time here and when I stepped inside there was no staff so I wasn’t sure if we could sit ourselves or if we needed to be seated. After a couple of minutes staff approached us and we got seated. The staff was very nice and attentive. Food was fast and a plus is the bottomless sides.

Jessica Marquardt

Feb 19, 2022

Used to go here all the time. The last time we went was the last time I ever wanted to be there. The hostess or manager. She looked like a manager was extremely rude. I had spoke to a gentleman who took my name and number and said it would be about 30 minute wait. Cool. He said we would get a text. I told him we were going to go out by the mall. We get a text 40 min later and get there in less than 5 minutes. The hostess said she gave our table up and we were put back to the bottom of the list. I was shocked. She told me that I had to be there when the table was free. I've never heard of that. Everywhere you go, they give you at least 15 min after they text you to get there. I told her I wanted to talk to the guy that took our name and number, and all she said was that he left. Honestly I felt like her whole attitude was really bad towards me. I was already having a rough day, so she made it so much worse. Plus having 3 kids who we're all waiting and hungry, only to not even be able to eat after already 40 minutes of waiting.. I didn't have the energy to argue about it. She was an older African lady dont know her name. But thanks for making a bad day, worse. You're the reason why I work in the food and service industry and treat everyone kind. You just never know what someone is going through.

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Questions & Answers

Why is the service so bad here?

Carla Harris | Feb 9, 2019
John Solorsano | Feb 10, 2019

When we were there the service was okay

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how old do you have to be to dine there alone?

Monique Roman | Feb 9, 2020
Chocoby Sargent | Feb 10, 2020

No, age requirement

Why is the customer service so bad? I sat at the bar for about 15min...no one said hi or gave me water but the bartender took everybody else's order that wasn't sitting at the bar! I had to flag a manager down so I can place my order!

Tamara Jackson | Feb 9, 2019
Tamara Jackson | Feb 10, 2019

Yes i was greeted at the door but as soon as i got to the bar i had to wait almost 20min to order and i was the only one AT the bar.

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does red robin have a drive through

icantthinkof_cosplay :3 | Feb 9, 2018
JC M | Feb 10, 2018

Red Robin does not have a drive through. However you can do take out.

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