Best Buy

Pixel_1013

The reason for 2 stars is because I ordered a refurbished Oculus Quest 2 before the price changed by $100. I got the headset and was guaranteed "better than new" working condition. Out of the box it would not work, I tried A to Z of things to fix it but no luck. I returned it and it was easy and fast besides the store being completely under renovation. I didn't get an option for replacement of my broken one and was forced to pay $400 instead of my original $250 (which I would not do). This hasn't been the first bad experience with Best Buy and if I had to give advice for where to go for tech, go to Micro Center, they won't screw you over. Good staff, bad company management. I understand the price change wasn't on them but if they offered a replacement unit instead of having to pay $150 more this review would have been better.

Eric McCann

Went to buy 2 Smart TVs. Jawon helped me out. Nice calm approach. No stress. Gave me options and worked with me. Very polished young man and a pleasure to interact with. I recommend seeking him out for your needs at Best Buy. Great guy and great help.

Amanda “Mandy” H.

Best Buy on Barrett Parkway is one of my "happy places" when I'm out shopping. People are curious about electronics and the newest gadgetry as am I; so there's always an ample crowd on Saturday or Sunday evenings.

Eber Silv

Went there 01/03/2022 around noon to buy a computer, while browsing NO ONE cares to ask if I need an assistance, after 25 minutes I left and went to Microcenter.com in Marietta e bought a Hp laptop touch screen for my wife. I wonder if this store has been selling to much to avoid customers like me?