One Direct Towing

Category: Towing service in Cary, North Carolina

Address: 302 W Chatham St, Cary, NC 27511, USA

Phone: +19195254248

Opening hours

Sunday: Closed

Monday: 6AM–11PM

Tuesday: 6AM–11PM

Wednesday: 6AM–11PM

Thursday: 6AM–11PM

Friday: 6AM–11PM

Saturday: 6AM–11PM

Reviews

Octobre Dublin

Aug 17, 2022

The customer service was phenomenal!!! I came out of the mall today and my car wouldn't start. I used my car insurance company's roadside service and they sent my request to One Direct. Minutes after sending the request a lady named Tina called me. While on the phone with her, Dennis (the tow truck driver) called to tell me that he was 10 minutes away. Within 15 minutes of my service request Dennis was pulling up. He tested my car, gave me a jump and I was on my way. My daughter gets out of school at 3PM and I was able to get her school with time to spare. Dennis was so friendly and I was very impressed with the service from beginning to end.

david hicks

Jul 30, 2022

One way Towing has it going on..quick, professional and Chris, the driver, did a great job. These folks should teach the course. David

whitney hubbard

Jul 22, 2022

Service was quick & friendly. Tow guy (forgot name) but he was so friendly. I felt very safe and comfortable getting a ride home. Arrived before the estimated time quoted, took less than 3 mins hook up car and get on the road. I would highly recommend this towing company.

Dave Jeska

Jul 19, 2022

Prompt, pleasant, & hassle free. Everything you can hope for when you're "stuck" !

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Questions & Answers

Can you remove an old car from my land?

One Direct Towing | Jul 18, 2022
One Direct Towing | Jul 18, 2022

Yes, we offer junk car removal services. Visit our website for more information!

Do you offer battery boosting services?

One Direct Towing | Jul 18, 2022
One Direct Towing | Jul 18, 2022

Yes, we do! Call now for a jump!

Do you offer fluid services other than fuel delivery?

One Direct Towing | Jul 18, 2022
One Direct Towing | Jul 18, 2022

Yes, we also offer transmission fluid services. Give us a call to learn more!

Do you have wheel lifts and dolly's?

One Direct Towing | Jun 18, 2022
One Direct Towing | Jun 18, 2022

Yes, we do! Visit our website to learn more about us and how we can help you.

Do you provide car lockout services?

One Direct Towing | Jun 18, 2022
One Direct Towing | Jun 18, 2022

Yes, we do! Give us a call for roadside services!

Do you offer winch out services?

One Direct Towing | May 19, 2022
One Direct Towing | May 19, 2022

Yes, from winch outs to extractions, we got you covered!

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Do you offer accident recovery?

One Direct Towing | May 19, 2022
One Direct Towing | May 19, 2022

Yes, we do! Call now for assistance!

Do you offer fuel delivery?

One Direct Towing | Apr 19, 2022
One Direct Towing | Apr 19, 2022

Yes, we do! Call now for assistance!

Are you a locally owned company?

One Direct Towing | Mar 20, 2022
One Direct Towing | Mar 20, 2022

Yes, we are! Contact us for your towing needs!

Is flat-bed towing safe?

One Direct Towing | Mar 20, 2022
One Direct Towing | Mar 20, 2022

Flat-bed towing is very safe as it lessens the wear and tear on your tires while also eliminating the possibility of vehicles on the road damaging yours while in transit.

What areas do you serve?

One Direct Towing | Feb 18, 2022
One Direct Towing | Feb 18, 2022

We offer our towing and roadside assistance to Raleigh, Wake County, Holly Springs, Morrisville, and the surrounding areas! Call now for a tow truck.

Is your towing company hiring?

One Direct Towing | Feb 18, 2022
One Direct Towing | Feb 18, 2022

Our team is always looking for talented and professional individuals. Complete our employment form online today!

Do tow truck drivers need a special license?

One Direct Towing | Jan 19, 2022
One Direct Towing | Jan 19, 2022

The Towing and Recovery Association of America (TRAA) offers a certification program for people who already have practical experience in towing. You can either take this training in person or online. TRAA has the only national standards for tow truck operators, and they provide the only National Driver Certification Program, which covers safety, customer service, incident management, truck and equipment. There are three levels of TRAA training. To begin Level I, or Light Duty, training, you must meet all state driving requirements and have at least 90 days experience working on a tow truck in the last five years. Learn more on our website.

Do tow truck drivers have special training?

One Direct Towing | Jan 19, 2022
One Direct Towing | Jan 19, 2022

There are basically three types of tow trucks: the conventional low truck with a hook and sling used to raise one end of the vehicle for towing, wheel-lift or full-float trucks that put an extra set of wheels under one or both axles and flat-bed tow trucks that carry the entire car flat on a bed. They type of truck depends on the particular situation: when stuck in a small parking garage, the tower would prefer to use a conventional low truck rather than a flat-bed. Many tow truck drivers learn how to operate the vehicles with on the job training. There is no specific educational requirement, but many employers prefer to hire high school graduates. When a new hire starts a towing job, an experienced driver explains the safety procedures and company policies. However, like many professions, towing has become increasingly complicated in recent decades, leading to a need for more organized training programs.

Is towing rough on my car

One Direct Towing | Dec 20, 2021
One Direct Towing | Dec 20, 2021

No. Quite the opposite. Since your car is lifted by its tires, it is riding on your own suspension. And the tow truck's suspension absorbs most of the bumps. However, it is important that you tell your driver any information about your vehicle they may need to know to tow it safely - some modifications may need special handling. You know your car best, so be sure to tell your driver!

With so many makes and models, how do you remember each vehicle's towing procedure?

One Direct Towing | Dec 20, 2021
One Direct Towing | Dec 20, 2021

Every manufacturer establishes towing guidelines, several companies compile these guidelines into an annual publication that is standard equipment for today's tow truck driver. As experienced professionals in the towing business, we know your car is important to you - so it is important to us! We are sure to keep current with all recommended towing procedures to ensure your car arrives at it destination in the same condition it was picked up.

My car has an automatic transmission, can it be towed with the drive wheels on the ground?

One Direct Towing | Dec 20, 2021
One Direct Towing | Dec 20, 2021

With few exceptions, the transmission of every car has limitations as to how far and how fast the vehicle can be towed before the transmission is damaged. This applies to automatic and manual transmissions. When a vehicle is being driven, fluid is circulated throughout the transmission. Transmission fluid serves to cool, lubricate, clean, and in the case of automatic transmissions provide hydraulic power to operate the moving parts. Except for some 4-wheel drive and all-wheel drive vehicles, a transmission must be in neutral if the vehicle is towed on its drive wheels. Since the transmission is in neutral, it does not circulate the fluid the same as it would if it was in drive or in a driving gear (manual transmissions) and during towing, the transmission can run hot. When the vehicle was being driven, it left residual fluid on parts that turn if it is towed or on some vehicles there is limited circulation of fluid that allows for towing within the speed and distance restrictions imposed by the manufacturer. If you exceed the speed or distance restrictions imposed by the manufacturer, the transmission can overheat and be seriously damaged.

My car is all-wheel drive, does it require a flatbed tow truck?

One Direct Towing | Dec 20, 2021
One Direct Towing | Dec 20, 2021

Tow dollies are best used with cars that have front-wheel drive transmissions. When the car is towed by the front tires, the back tires roll on the pavement. All-wheel drive vehicles are different. If they are towed by the front wheels only, it may cause serious damage to the transmission. Even if the drive train can be disengaged, flatbed towing is a safer option.

Can you jumpstart my car?

One Direct Towing | Oct 21, 2021
One Direct Towing | Oct 21, 2021

Yes, we are available to offer jumpstarts. Call now to have our tow team get you back on the road!

Do you tow sports cars safely?

One Direct Towing | Oct 21, 2021
One Direct Towing | Oct 21, 2021

We offer lowered vehicle and sports car towing services for luxury vehicles, assuring safe and secure delivery! Call now for more information.

Do you provide towing for motorcycles?

One Direct Towing | Oct 21, 2021
One Direct Towing | Oct 21, 2021

Yes, we do! Call now for more information and an estimate.

Do you provide lockout services?

One Direct Towing | Oct 21, 2021
One Direct Towing | Oct 21, 2021

Absolutely! Lockouts are one of the many roadside assistance services we offer. Call now!

how old do you guys hire

Josiah Davies | Sep 16, 2021
One Direct Towing | Sep 16, 2021

We hire at 25 for insurance reasons. Thanks.

do you pay cash to tow a car to a junkyard

Julia Peach | Sep 17, 2018
Dennis Oxley | Sep 17, 2018

Unfortunately we do not buy junk cars, however if you Google "we buy junk cars" you can find a company who will.

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