The Athlete's Foot | Knightdale | Knightdale Marketplace

Nadia Forte

Great experience, wonderful staff. Purchased a pair of shoes that I thought I liked turns out once I got home I didn't. Took them back without a receipt and the staff explained the refund policy and that I could exchange them since they were on sale. Policy was posted in the store and on my receipt I just failed to read it so thats on me. I was more interested in another pair of shoes than getting a refund so there was no issue there for me. I only mention this bc the negative reviews seem to be all about the refund policy. What prompted this review was the great service I received each time I visited the store. The employees were amazing. All were helpful, patient and friendly (thanks Tre!) I'm not a people person and I hate shopping but I had a great experience. Literally everyone I encountered was great. Will definitely return!

Kimberly Kennion

Good customer service; very helpful sales associates. The store was very clean and organized. Im not sure if I understand the refund policy on Sale items. The women's selection could be better. Overall I had a very pleasant experience during the holiday rush.

Mem'z M

STAY AWAY ALL YE!. They don't give store credit or refund even after purchases made in 18 hours. I bought a pair of sneaker for my son. At the store they allowed him to try one. Upon getting back home he tried both on and the sneakers were too tight. Back to the store and they declined my request. I asked for the store manager and I was told to come back later. I was forced to take something else in exchange for which I did not want. KEEP OFF! Bad business practice that boils down to greed. Zero Stars

PJ K

It's really easy to find out where "not" to go back to....this place is on that list. (and we have 5 grandchildren.....lol....we can get shoes/sneakers elsewhere) TAF won't last long......