Address: 2113 W Front St, Statesville, NC 28677, USA
Phone: +17048733667
Sunday: Closed
Monday: 7:30AM–3:30PM
Tuesday: 7:30AM–3:30PM
Wednesday: 7:30AM–3:30PM
Thursday: 7:30AM–3:30PM
Friday: 7:30AM–3:30PM
Saturday: Closed
Mike Good
Very knowledgeable, personable and helpful staff. Well stocked, fairly priced inventory. Loralei is AWESOME 😎
Carla Reavis
Extremely nice and knowledgeable personnel. A great hometown place to go to for your plumbing supplies...
Terrance Hamby
Awesome staff! Very knowledgeable and a pleasure to work with.
Alex Cano
BUYER BE AWARE!! Their restocking fees on merchandise are excessive and not customer friendly at all. They basically force a customer to keep not needed items or to deal with them on their own. We needed to return a Kohler sink, which could not be used since the cutout in the countertop was made to a different model. It costed around $320 and they wanted to charge $250 as restocking fee. Not fair. Customers would have been better off buying from an online retailer like Amazon, or even Lowes or HomeDepot.
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Yes they do if you have a problem contact me
"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."
You may initiate a return for a defective item within 180 days of receipt for a full refund.
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.
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