Address: 662 N Lyford Rd, Rockford, IL 61107, USA
Phone: +18152298200
Curtis Adams
It's...fine. Beds and pillows are pretty uncomfortable. Not sure why they give three pillows per queen bed instead of four which tends to be common at other hotel chains. Our room was pretty heavily scented and missing a TV remote. The room also had an air freshener in the HVAC unit which gave the room an overpowering scent.
Ellen Winters
Very disappointing breakfast. By 8 am, most everything was gone (fruit, bagels, sausage, eggs, etc.) and nothing was going to be refilled. The bed was pretty soft and moved almost like a water bed. The room did not stay at a constant temperature. Noise from the hallway was easily heard in the room.
Maritza Izaguirre
I went with the family and the room was very clean and the beds very clean and super soft covers. I slept like a baby. We enjoyed the pool too. It was very clean and the water warm.
Brian Gissel
It's a hotel, plain and simple. Our situation - traveled from central Illinois the morning of, went to a competition for two kids, arrived at the hotel around 1:15pm. My wife was told there were absolutely NO rooms available for check-in - nothing clean and ready. When I asked, about an hour later, just waiting in the car with the kids, was told the same thing, with more detail. Allegedly the main housekeeper inspects every room before they are "released" to the system for guest check-in. Never heard of that before but maybe that's just another thing "unique" about this hotel. Another - their restrictive use of the pool, mentioned by others as well. Your use has to be scheduled and is limited to 50 minutes. If you have a family with kids and using a hotel pool is normal part of your hotel-stay experience, beware. During breakfast the next morning, the breakfast area was full, which aligns with what staff claimed from the night before. Given there were many many families with kids staying, there was a severe lack of seating. It appeared half or more of the chairs that should be at the tables were gone, forcing people to either huddle around a table and try to eat, take your food to your room, or juggle chairs with other families. We swapped with other folks no fewer than 3 times. I gave up my seat to a mom trying to eat a waffle standing over the table. Have you ever taken a shower at a hotel and not had hot water? You certainly can here. Quite the experience. A new one to me in fact. I feel I've stayed at even cheaper hotels that NEVER ran out of hot water. Maybe the hot water is rationed along side the pool use, dining chairs and ICE. Yes ice. Beware the signs that tell you NOT to fill your cooler from the ice machine. I can't recall the last time we ran into so many stupid/petty/inconvenient/down-right poorly-administered aspects of a hotel stay. Next to the Interstate, check. Next to a gas station, check. Close to restaurant options, check. Like anything else, we all have different expectations. Maybe someone else is simply okay knowing they won't get shot in the hallway....by the housekeeping lead. She's busy "releasing" rooms for guest use.
Thanks! Your review is awaiting moderation.
Excellent experience. Well maintained building!
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.