Alternative Aire Inc

Category: Air conditioning repair service in Durham, North Carolina

Address: 3156 Hillsborough Rd, Durham, NC 27705, USA

Phone: +19194049040

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Heather Brown

Sep 6, 2022

We have been using Alternative Aire for years; before and after moving homes.. They have been dependable, fair, prompt and professional! Highly recommended.

W S

Sep 2, 2022

Truly one of the VERY few honest, reliable and professional companies left out there...called them for a 2nd opinion regarding an hvac issue b/c i was highly suspicious of an initial diagnosis. Enrique, the tech that came out, was knowledgeable, professional, honest, friendly and just nice to deal with. He quickly confirmed my suspicions and fixed the issue in 15 minutes saving me $1,500. I will make sure everyone in my neighborhood uses this company moving forward. I called the first company for a refund and was rudely dismissed even though they almost succeeded in scamming until Enrique saved the day!

Michele E

Sep 1, 2022

I've used them for several years, VERY happy with the service & they came recommended, I gladly recommend to others :)

Sarah Huntington

Sep 1, 2022

The team at Alternative Aire are super responsive and caring. They give great advice and make us feel like valued customers! Their processes make it super easy to book and pay for service. That’s a pleasant departure from our past experiences with other home improvement and repair companies.

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Questions & Answers

Hi, How do you determine the right size equipment for a new furnace installation? Thanks

Thomas Abrenica | Sep 16, 2020
Alternative Aire Inc | Sep 16, 2020

Hey Thomas, We do this by performing a Manual J heat load calculation. It’s important to be sure that any HVAC contractor that you use for your New Furnace Installation performs a heat load calculation. Feel free to read more about it here: https://alternativeaire.com/furnace-installation/ Thank you.

Do you offer routine maintenance plans for my HVAC system?

Kristian Clair Razalo | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

Hello! Yes. We offer comprehensive maintenance plans that are outlined specifically to meet the needs of our customers. Our flexible plans will allow you to choose specifically what you’d like to add to your maintenance regimen to keep your heating and cooling system in top shape.

Hello, Where can I get more information about your HVAC zoning systems? How do they work? Thanks.

Challenge Advisory | Sep 16, 2020
Alternative Aire Inc | Sep 16, 2020

Hi, Thank you so much for taking the time to ask us a question. Zoning divides your home into areas with common heating and cooling requirements. Each zone is controlled by its own thermostat, allowing you to be comfortable no matter where you are in your home. Zoning also allows you to leave unoccupied areas without heating or cooling, saving you more money on energy costs. For more information, kindly please visit the page below: https://alternativeaire.com/zone-systems/ Thank you so much.

Hello, I was browsing your website and wanted to know if you service all major brands? If not, what are the specific HVAC brands you service?

Carlos Miskinis | Sep 16, 2020
Alternative Aire Inc | Sep 16, 2020

Hi Carlos, Thank you for taking the time to ask us a question! We are happy to inform you that we service all major brands. To find more information about this, feel free to visit our website as well: https://alternativeaire.com/ Thank you!

Hi, What brands do you repair and install? Thanks!

Mecy Anter | Aug 17, 2022
Alternative Aire Inc | Aug 17, 2022

Hello Mecy, Our team covers virtually every brand and model of the HVAC component on the market. We undergo continual training to ensure we have the expert service and repair knowledge you need, no matter what brand or model you have. I hope this answers your question.

Hey! Do you provide free estimates for installs and repairs?

Melthon BMX | Jun 18, 2022
Alternative Aire Inc | Jun 18, 2022

Hi Melthon, Yes. Our certified technicians are happy to offer detailed estimates on all of your HVAC needs from repairs to full installations. I hope this answers your question!

Should I upgrade to a smart thermostat?

Donna Conron | Sep 16, 2021
Alternative Aire Inc | Oct 21, 2021

Hi, Donna! Smart thermostats can help your household cut energy costs by allowing you to set a customizable program for your home climate. It allows you to access your home system even when you’re away in order to change the settings and save your system from working extra hard to maintain a temperature for an empty house.

What are the benefits of upgrading to a zoned system?

Donna Conron | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

Hi, Bebe. There are many benefits to using a zoned climate system, but the most notable is the ability to save you money while using less energy. These systems allow for homes to keep certain “common” areas cooler or warmer while letting other areas remain at higher levels. This gives your system a break from attempting to climate control your entire home, using less energy, and increasing its efficiency.

What should I do if I suspect my AC is freezing up?

Kiara K. | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

Hi Sidney! If you notice ice forming anywhere on your AC system, your first step must be to shut it off. It’s important to let your system defrost before any further inspection or repairs can be done. Once it has thawed, check to ensure your filter is clean and that there are no obstructions or debris around or inside the unit. If your unit freezes up again after cleaning and turning it back on, you will need to call for repairs.

Hello, how can I troubleshoot my system before calling for service? Thanks.

Kurt Ezra A. Burias | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

Good day Kurt! If your furnace or AC aren’t working properly, first check to see that the unit has power and that the thermostat is operating as it should. You can also check to see if your filters are clogged or need to be replaced. If these simple fixes don’t resolve your issues, it’s time to call for repairs.

Do you inspect the entire system, including the ductwork?

Eileen Opalla | Sep 16, 2021
Alternative Aire Inc | Nov 20, 2021

Hey Eileen, Yes. Our maintenance plans will ensure your system is not only functional but producing clean, healthy airflow as well as operating at peak efficiency levels. Clean and properly sealed ductwork plays a crucial role in achieving this, so it is part of our regular maintenance checks.

How often should I change the filter on my furnace and AC?

Laverne Palencia | Sep 16, 2020
Alternative Aire Inc | Sep 16, 2020

While there is no set timeframe for the life of your filters, it is generally recommended you change your filters at least once every three months. This is recommended for the average household but does not account for homes with outside contaminants or other household allergen risks. If, for example, you are a pet owner, we generally suggest changing your filters more frequently on a monthly basis.

Hi, Do you offer emergency services after hours? Thanks!

Raymond Bacala | Aug 26, 2022
Alternative Aire Inc | Aug 26, 2022

Hey Raymond, Absolutely. We understand that heating and cooling issues can often occur after hours, but that shouldn’t mean you need to sit in discomfort while you wait for business to open back up. We offer 24/7 emergency services for all of our clients to keep you in comfort no matter what time of day. I hope this answers your question.

Hello, How can I lower my energy bills with my HVAC system? Thanks.

Harvey Tungul | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

Hi Harvey, It’s possible to improve your energy efficiency and lower your utility expenses without upgrading to an all-new system. Some of the easiest ways to reduce your carbon footprint and save on your heating and cooling bills include running your system at night when there is less demand from the outside to keep up with the set temperatures, and keeping your thermostat set at a more moderate temperature. We would be happy to discuss other ways you can improve your home’s energy efficiency – give us a call today. I hope this answers your question!

Good day! Do you inspect the entire system, including the ductwork?

hippypsyduck md | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

Yes. Our maintenance plans will ensure your system is not only functional but producing clean, healthy airflow as well as operating at peak efficiency levels. Clean and properly sealed ductwork plays a crucial role in achieving this, so it is part of our regular maintenance checks.

What brands do you repair & install?

anthonet estomo | Sep 16, 2020
Alternative Aire Inc | Sep 16, 2020

Our team covers virtually every brand and model of the HVAC component on the market. We undergo continual training to ensure we have the expert service and repair knowledge you need, no matter what brand or model you have.

What main areas do you serve in North Carolina?

We Junk It | Sep 16, 2020
Alternative Aire Inc | Sep 16, 2020

Thank you for your question. We're a full-service heating and air conditioning company serving the Triangle area which is Raleigh, Durham and Cary NC.

Do service in Morrisville area? Having an issue with my ac unit

Jessica Kelly | May 19, 2022
Alternative Aire Inc | May 19, 2022

Hi Jessica, Yes we do! Check out this link for more info: https://alternativeaire.com/morrisville-ac-repair-and-replacement/

Hello! Do you repair heat pump in Cary area?

Miranda Bailey | Apr 19, 2022
Alternative Aire Inc | Apr 19, 2022

Hi Miranda! Yes we cater ro Cary area. You may check this link for more info: https://alternativeaire.com/heat-pump-repair-cary-nc/

Read More

Hi! I am having an issue with my furnace and need help with the repair. How can I book an appointment for a visit?

Alex Karev | Mar 20, 2022
Jay H | Mar 20, 2022

Call the office please.

How do I know what size HVAC unit I need for my home?

Miko Cossid | Sep 16, 2021
Alternative Aire Inc | Sep 16, 2021

In general, your home requires approximately 25 BTUs to control the climate of one square foot in your home. For a very rough estimate, multiply your square footage by 25 to get a general idea of how large a system you will need. It is important to note, however, that there are several factors that figure into determining the right size unit – including ceiling heights, type and quality of insulation, drafts, and ductwork seal quality to name a few. A consult with our trained technicians will give you the most accurate estimate on what you’ll need.

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