Dunkin'

Ryan E

Hi my name is Ryan. I'm from Illinois and I seen your sign for hire. We won most coffee sold in quad states and kept a 90 sec for my team. I know how to make coffee bake cook ice I know you ship everything. What is a real good employee worth to you. I have two kids one on way and homeless but surviving through door dash. Lmk if your want a vip. I can turn it all around no problem.

Tanya Matthews-Peterson

Went through the drive-thru and ordered 2 pre-packed quarts. Open the bag the next day to discover 1 of them was not chocolate chip as ordered. We immediately went back to the store and explained what happened. Instead of an apology for the mistake, Rose, the so-called owner is nasty and responds she will “do it this time, but if someone else was there, they would not have exchanged it.” The employee that took our order was standing there as well and remembered when we came through the drive-thru. Totally disappointed and unacceptable response coming from the owner. I told her that an apology should have been the response, first and foremost. Rose goes to the back and starts mumbling under her breath as we’re leaving out. We weren’t looking for anything free- just wanted to get what we paid for. I’m big on customer service and will go out of my way and spend more at a business that appreciates my business and money. I’ll never go back again!!!

Surru Kulkarni

Visited location on 6/22/2022 at 7:33 AM. Ordered Plain bagel toasty with cream cheese and medium coffee. Was $6.66. This was not the issue. I had ordered my coffee with sugar. when I came to the window I requested 2 additional packets of sugar. The server said it is EXTRA. WOW!. Now Sugar for my coffee is extra? Will they charge me for cream too. In the meanwhile the Manager came to the window and said, sugar packets are extra...and I said OK, I will post this information on social media. She promptly hands me 2 sugar packets. So, wanted to warn visitors of extra $$ additionally I will reach out to the corporate office to find if this is a new DD policy? Or are the franchise owners who want to make more $$ take advantage of inflation and start charging for everything! ..

Aaron McDowell

Sometimes the food isn't cooked well, either too cooked and dried out sandwiches but other times the sandwiches are amazing. Either way, this is my coffee stop most mornings. Coffee is pretty good here.