Baystate Emergency Medicine - Springfield

Louis Betancourt

Wait times are extremely long, people are leaving after waiting hours. Wish I would've gone to a different hospital.

Theresa Jenkins

Having an allergic reaction to a new medicine. Rash over face and neck, itchy sore throat. Came in at midnight and because my O2 sat was 97, they made me sit in the waiting room, telling me it’s about an 8 hr wait! Even one star is too much. Are they waiting for me to pass out from my throat closing before I go into the back and wait more?

Sarah Baker

I dont understand all these bad ratings because ever time I came here I was treated right, it does take longer but you have to understand these people are understaffed

Pearson Pearson

I really wish I would have read all of these reviews before choosing to come here! I would have been better off further injuring myself than sitting her for over 8 hours with no update. You took my X-ray within an hour of getting here and can’t give me the results? This is ridiculous and everyone in here is so helpless. This is shameful.