Address: 5567 High Market Dr K-400, West Valley City, UT 84120, USA
Phone: +18014564677
Sunday: 10:30AM–9PM
Monday: 10:30AM–9PM
Tuesday: 10:30AM–9PM
Wednesday: 10:30AM–9PM
Thursday: 10:30AM–9PM
Friday: 10:30AM–9PM
Saturday: 10:30AM–9PM
Kevin W
Ordered two sandwiches online for takeout, a simple order that a child could have gotten right by reading the receipt. Got home to find out they were both completely wrong. Went back (which was annoying as it was out of the way from our house) to have them re-make them. No compensation or refund was offered for the inconvenience and gas money, and they STILL messed up one of them by using the wrong meat and forgetting the cheese. Not to mention the sandwiches were cold. We like firehouse and have had good service here in the past, but we will not be back to this location until they hire staff who know what they’re doing.
Shantell Murray
Employees were discussing workplace drama amongst each other with zero regard to customers over hearing. I have young boys who heard a lot of swearing and vulgar conversations while we were eating. If a establishment has poor customer service the food quality means nothing I will not be returning.
Roy Lock
Customer service was great. Went towards closing and still greeted and helped very quickly. Haven't eaten at one in years due to being in Germany. Loss a star due to the bread to meat ratio. Super bread heavy. Wish I would have got double meat to compensate. They also offer military, first responder discount as a bonus.
Ezra Brand
Great experience at this firehouse. Subs came quick. They made a simple mistake and put onions on a sandwich, but we're quick to replace it with no hassle.
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Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.
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