WestMass ElderCare Inc.

Category: Non-profit organization in Holyoke, Massachusetts

Address: 4 Valley Mill Road, Holyoke, MA 01040, USA

Phone: +14135389020

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Denise- Marie

Sep 4, 2022

Meal program is consistent - until the person on your route is out. Trapping seniors into waiting at home or having to go without. Nice people - organization in this area is not optimal. MEAL PREP IS NOT conducive to a well balance diet lots of pasta. After initial meeting no follow thru and pricing is not clear on other services until a month after services start - be wary. Caregiver support section is 4.5-5 ⭐⭐⭐⭐ and seems to continue to improve.

Marisol DeLeon

Jul 26, 2022

They have companion cats for dementia patients

Pete Lehmann

Jun 16, 2022

Absolutely incredible organization made up of remarkably selfless people who offer the knowledge, assistance, and services most people don't realize they need them until they need them. THANK YOU to everyone who has helped my family, and continues to provide a critical support we so desperately need.

luis velez

Feb 12, 2022

Excellent attention

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Questions & Answers

Why are they jerking us around? One day it is YES we can take your parents to doctor appointments. The next day it is No, make them take a bus! HEllO? To have a foot amputated? A bus? What kind of SCAM is this place?

Amy StPeter | Sep 15, 2020
WestMass ElderCare Inc. | Sep 15, 2020

Hello Amy... Our apologies for your frustration. We tried researching this issue but unfortunately will need more information from you. Please call our Community Resources Program Supervisor directly at 413-409-5638 for further assistance.

They taken new application?

AnaE “Anabella9” Cruz | Sep 15, 2020
Lourdes Tais | Sep 15, 2020

Yes, check the website. www.wmeldercare.org

What to do to have service for someone I am taking care of? Where do I start?

Mayda Reyes | Sep 16, 2019
Jackie Burt | Sep 16, 2019

Call WestMass and explain what you're looking for.

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Who is the director?

Carmen Montes | Sep 16, 2019
Jenny DiSanto | Sep 16, 2019

Thank you for reaching out to us. Our Executive Director is Roseann Martoccia.

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If a family member only gets medicare can a family member get paid for taking care of them and how

Sadie Smith | Sep 16, 2019
Marta Rivera | Sep 16, 2019

I did that for my dad but through a different company

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Report nursing facility for neglect and abuse. My mom was eaten by bed bugs and scabies result death It was discovered by me. Just as when she had shingles, it was me who brought her to my physicians. Who can I go to to get helpto report this.

Michele Tourville | Sep 16, 2018
Miriam Rosas Calderon (sexydiva) | Sep 16, 2018

See a lawer about it

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